• Software Testing Dictionary
  • Home

Total Quality Management


Advertisements

What is Total Quality Management (TQM)?

TQM can be defined as a management technique for improving processes, products, services and the other approaches associated with the product. It focusses on the entire business and NOT just on a particular project or process.

Elements of TQM:

  • Root Cause Analysis

  • Customer-focused

  • Active Employee Participation

  • Process-oriented

  • Internal and External self Assessment

  • Continuous improvement

  • Making Well Informed Decisions

  • Effective Communication

Quality Control Tools:

  • Cause - Effect Diagram

  • Checklists

  • Histogram

  • Graphs

  • Pareto Charts

  • Tree Diagram

  • Arrow Diagram

Process Improvement Cycle:

Total Quality Management Process

Useful Video Courses


Video

Software Engineering Basics

80 Lectures 7.5 hours

Arnab Chakraborty

Video

The Perfect Open Broadcaster Software Recording Studio

10 Lectures 1 hours

Zach Miller

Video

SEO Keyword Research Made Easy + FREE Research Software

17 Lectures 1.5 hours

Zach Miller

Video

How To Startup Your Own SaaS (Software As a Service) Company

60 Lectures 5 hours

John Shea

Video

Software development in Python: A practical approach

99 Lectures 10 hours

Daniel IT

Video

Software Development Processes (SDLC Models)

62 Lectures 5 hours

GlobalETraining

Advertisements