- SAP CRM – Home
- SAP CRM – Introduction
- SAP CRM – Architecture
- SAP CRM – Capabilities
- SAP CRM – Integration With SAP SD
- SAP CRM – GUI
- SAP CRM – WebClient UI
- SAP CRM – Web UI Configuration
- SAP CRM – Sales
- SAP CRM – Account Planning
- SAP CRM – Activity Management
- SAP CRM – Opportunity Management
- Quotation & Order Mngmt
- SAP CRM – Outline Agreements
- SAP CRM – Taxes
- SAP CRM – Marketing
- SAP CRM – Marketing Planning
- SAP CRM – Marketing Calendar
- SAP CRM – Campaign Management
- SAP CRM – Service
- SAP CRM – Service Request Mngmt
- SAP CRM – Service Contracts
- SAP CRM – Service Order Mngmt
- SAP CRM – Interaction Center
- SAP CRM – IC Profiles & Configuration
- SAP CRM – Product Master
- SAP CRM – Business Transactions
- SAP CRM – Pricing
- SAP CRM – Billing
- SAP CRM – Web Channel
SAP CRM Online Quiz
Following quiz provides Multiple Choice Questions (MCQs) related to SAP CRM. You will have to read all the given answers and click over the correct answer. If you are not sure about the answer then you can check the answer using Show Answer button. You can use Next Quiz button to check new set of questions in the quiz.
Q 1 - In SAP CRM, which of the following component contains Adapter and CRM Middleware to communicate with hand held devices?
Answer : A
Explanation
SAP CRM server which has sub components like −
- CRM Enterprise Functions
- CRM Middleware
- Adapters to communicate with hand held devices and internet
Q 2 - Which of the following T-code is used to access Customer Interaction Center in SAP Easy access?
Answer : A
Q 3 - In SAP CRM, Marketing Calendar interface which of the following option is not available?
Answer : C
Q 4 - Which of the following sales channels that can be managed by SAP CRM Sales?
Answer : E
Q 5 - Which of the following application can be used to check the campaign a specific target group is using in CRM?
Answer : B
Q 6 - Arrange the following steps in correct order for Quotation and Order Management?
Answer : B
Q 7 - In SAP CRM Marketing, you can assign you can assign marketing plans to each other and can also assign marketing plans to a campaign?
Answer : B
Explanation
You can assign marketing plans to each other and campaigns can be assigned to each market plan element but you cant assign marketing plans to a campaign.
Q 8 - To perform campaign execution, you should have atleast one campaign created in CRM?
Answer : A
Q 9 - Which of the following return is performed for the articles which are marked as non-returnable?
Answer : C
Q 10 - Which of the following can be used to calculate cost for business transactions related to service orders, sales, quotations and product campaigns using discount, taxes, surcharge, etc?
Answer : A
Explanation
Pricing is used to calculate prices and cost for customers and vendors. Pricing calculates price and cost for business transactions related to service orders, sales, quotations and product campaigns. Different kind of conditions can be defined on pricing like discount, taxes, surcharge, etc. System uses condition technique to determine pricing information for business transactions.