
- SAP C4C Tutorial
- SAP C4C - Home
- SAP C4C - Introduction
- SAP C4C - Architecture
- SAP C4C - Public vs Private
- SAP C4C - User Interface
- SAP C4C - Work Centers
- Project Implementation & Scoping
- SAP C4C - Fine-Tuning
- Organizational Management
- SAP C4C - Personalization
- SAP C4C - Adaptation
- SAP C4C - Reporting
- SAP C4C - Creating a Custom Report
- SAP C4C - Data Sources
- SAP C4C - Service Level
- SAP C4C - Service Category
- SAP C4C - User Management
- SAP C4C - Business Roles
- SAP C4C - Work Distribution
- SAP C4C - Social
- Data Migration & Workflow
- SAP C4C - Pricing
- SAP C4C - Sales Cycle
- SAP C4C - Retail
- Integration with CRM & ERP
- SAP C4C - Integration with Outlook
- SAP C4C - Mobile
- SAP C4C - Mashups
- SAP C4C Useful Resources
- SAP C4C - Questions and Answers
- SAP C4C - Quick Guide
- SAP C4C - Useful Resources
- SAP C4C - Discussion
SAP C4C - User Interface
In SAP C4C system we have two types of UIs. In this chapter, we will discuss in detail the UIs of SAP C4C.
HTML 5
SAP C4C is used by end-users. This is considered as light version and provides fast and easy access to different work centers suitable for the end-users in C4C environment.
The user interface framework for SAP C4C for end-users is based on HTML 5. All business user features and functions are available in HTML 5. Most of the administrator features and functions are still only available in Silverlight.
To access HTML 5-SAP C4C user interface, open Internet Explorer and type your tenant URL −

Enter the user name and password and select the language. Click Log on.
You will land on HTML 5-C4C user interface.

Silverlight
This C4C-Silverlight user interface is used by Administrator. For this, you need to install Microsoft Silverlight in your local system.
Note − The default client is HTML5 but C4C administrators can launch the Silverlight UI from the Adaptation menu to access the configuration relevant work centers.
To open Silverlight UI mode, go to the Adapt tab at the top and select Launch Microsoft Silverlight.

A new window will open. This window is SAP C4C in Silverlight mode.
