When a customer goes for SAP C4C production tenant, there is a test tenant provided as free to the customer. A separate unique URL is provided for each tenant. A customer can also purchase permanent test tenant subscription.
SAP C4C solution is hosted on cloud tenant that has many customers. This is called a public tenant.
C4C customers can also go for private purchase edition, which allows them to subscribe for a tenant with no other customer on it. SAP C4C production and test tenants are always of separate system. A customer cannot purchase a permanent test tenant for temporary basis. It is recommended only when SDK solution is in use.
SAP Cloud hosting cannot differentiate between a permanent and a temporary test tenant. It only supports up to two test tenants irrespective of which a customer can consider as temporary tenant and a permanent tenant.
Using a test and production tenant, a project can be implemented in the following way as demonstrated in the figure −
SAP C4C administrator can manage the test and production tenants using Service Control Center → System View
From the dropdown list, you can select Active systems, decommission system, or all systems and click on Go.
You can use request creation option to request a new system. Different options can be selected for requesting a new system like −