Lowest price ever on 10th Anniversary - Extra 10% off, Code: GRAND10

SAP C4C Online Training

person icon Tutorialspoint


SAP C4C Online Training

Learn SAP C4C and become a cloud-based CRM expert with this comprehensive video course

updated on icon Updated on Jun, 2024

language icon Language - English

person icon Tutorialspoint

English [CC]

category icon Office Productivity,SAP

Lectures -31

Duration -4 hours



Training 5 or more people ?

Get your team access to 10000+ top Tutorials Point courses anytime, anywhere.

Course Description

SAP C4C Online Training course is a comprehensive introduction to SAP C4C, covering all the essential topics you need to know to get started with the platform.

SAP C4C is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes to manage their customer relationships more effectively. 

This course begins by introducing the basics of CRM, including the different types of CRM systems, the benefits of cloud-based CRM, and the key features of SAP C4C. Next, the course covers the SAP C4C user interface, teaching you how to navigate the system and access the different features.

SAP C4C Online Training Overview

The course delves into the core functionality of SAP C4C, covering topics such as managing customers, leads, opportunities, and cases. You will also learn how to use SAP C4C to generate reports and analytics, so you can track the performance of your CRM activities.

By the end of this course, you will be a confident user of SAP C4C, with the skills you need to manage your customer relationships more effectively. You will also be well-prepared for the SAP C4C certification exam, which is a valuable credential for anyone who wants to work in the CRM field.

Who is this course for?

This course is for anyone who wants to learn SAP C4C. The course is suitable for beginners, experienced CRM users, and anyone who wants to advance their career in CRM.


  • Learn the fundamentals of SAP C4C and gain hands-on experience

  • Prepare for the SAP C4C certification exam

  • Use SAP C4C to manage your customer relationships.

  • Use the SAP C4C user interface to navigate the system.

  • Create and manage customers, leads, opportunities, and cases.

  • Generate reports and analytics.


  • Basic computer skills

  • Basic knowledge of SAP terminology

SAP C4C Online Training


Check out the detailed breakdown of what’s inside the course

SAP C4C Introduction
7 Lectures
  • play icon SAP C4C - Overview 06:20 06:20
  • play icon SAP C4C - Architecture 06:40 06:40
  • play icon SAP C4C - User Interface 05:21 05:21
  • play icon SAP C4C - Work Centers 09:40 09:40
  • play icon SAP C4C - Project Implementation 07:48 07:48
  • play icon SAP C4C - Scoping & Questioning 08:21 08:21
  • play icon SAP C4C - Fine Tuning 09:51 09:51
SAP C4C - Organization Structure
4 Lectures
SAP C4C - Reporting
4 Lectures
SAP C4C Data Sources
1 Lectures
SAP C4C Service Level
2 Lectures
SAP C4C - User Management
2 Lectures
SAP C4C - Organizational Work Distribution
1 Lectures
SAP C4C - Social
1 Lectures
SAP C4C - Data Migration
3 Lectures
SAP C4C - Sales
2 Lectures
SAP C4C Integration
3 Lectures

Instructor Details



Simple and Easy Learning

Tutorials Point originated from the idea that there exists a class of readers who respond better to online content and prefer to learn new skills at their own pace from the comforts of their drawing rooms.

The journey commenced with a single tutorial on HTML in 2006 and elated by the response it generated, we worked our way to adding fresh tutorials to our repository which now proudly flaunts a wealth of tutorials and allied articles on topics ranging from programming languages to web designing to academics and much more.

40 million readers read 100 million pages every month

Our Text Library Content and resources are freely available and we prefer to keep it that way to encourage our readers acquire as many skills as they would like to. We don't force our readers to sign up with us or submit their details either to use our Free Text Tutorials Library. No preconditions and no impediments, Just Simply Easy Learning!

We have established a Digital Content Marketplace to sell Video Courses and eBooks at a very nominal cost. You will have to register with us to avail these premium services.

Course Certificate

Use your certificate to make a career change or to advance in your current career.

sample Tutorialspoint certificate

Our students work
with the Best



Wasif Hassan

it was very easy and structured course thank you sir





Praveen Gutti

It's a good course. Thank you.

Related Video Courses

View More

Annual Membership

Become a valued member of Tutorials Point and enjoy unlimited access to our vast library of top-rated Video Courses

Subscribe now
Annual Membership

Online Certifications

Master prominent technologies at full length and become a valued certified professional.

Explore Now
Online Certifications

Talk to us