Root Cause Analysis is used to monitor and analyze the SAP Solman Landscape and to identify the component causing the problem. Using Root Cause diagnostic agent, you can perform an end-to-end diagnostics that provides a structured evaluation method to find the root causes of an undesired outcome and the actions adequate to prevent recurrence.
End-to-End Root Cause Analysis in SAP Solution Manager offers capabilities for cross system and technology root cause analysis. In heterogeneous landscapes especially, it is important to isolate a problem causing component as fast as possible and involve the right experts for problem resolution.
With the tool set provided by Root Cause Analysis, this is possible with the same tool regardless of the technology an application is based on. It allows a first in depth analysis by a generalist avoiding the ping-pong game during an analysis between different expert groups.
The screenshot shows the Root Cause Analysis work center provided.
Each tab contains the further work areas to perform the diagnostic for different technical objects −
End-to-End Change Analysis
End-to-End Exception Analysis
End-to-End Trace Analysis
End-to-End Workload Analysis
File System Browser
OS Command Console