SAP Solman is a SAP product used to provide a centralized, robust solution management product that allows you to manage technical support in distributed environment. It covers all key functions like solution deployment, IT Service Management, Business and Application Operations and continuous maintenance and improvement. Using SAP Solman, you ensure that SAP solution environment is performing at its maximum potential with minimum cost.
This tutorial has been prepared for anyone who has a basic knowledge of SAP Product suite, SAP ECC installation, and SAP Basis. After completing this tutorial, you will find yourself at a moderate level of expertise in maintaining SAP Solution Manager effectively.
Before you start proceeding with this tutorial, we assume that you are well-versed with basic meaning of terms like Work Center, IT Service Management, System Administration, SAP products. If you are not aware of these concepts, then we recommend that you first go through an overview chapter of any of these topics.