Root Cause

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What is Root Cause?

Root Cause is the process of identifying the contributing factors for the underlying variations in performance associated with adverse events or close calls.

Levels of Causes:

  • Physical Cause

  • System Cause

Significance of Root Cause Analysis (RCA):

  • Prevent problems from recurring

  • Reduce possible injury/death to the end users

  • Reduce rework and scrap

  • Promote happy customers and stockholders

  • Reduce cost and save money

Useful Tools for RCA:

  • Pareto Analysis

  • Brainstorming

  • Flow Charts or Process Mapping

  • Cause and Effect Diagram

  • Benchmarking



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