Salesforce delivers a highly customized experience to the customers, employees, and partners of an organization. Such a platform is used to customize standard functionality and create custom pages, components, apps, etc. Also it is done faster, mainly because of the superb architecture on which it is built. Below is a brief introduction to the Salesforce Architecture.
The architecture of Salesforce can be put into layers for better understanding. The purpose and function of each layer is described below −
Here multiple instances of one or multiple applications operate independently in a shared environment. The instances are referred as tenants and they logically separate from each other while physically remaining in the same hardware. It is called trusted because of both its robust nature and high security.
The metadata driven platform makes it easy for customization and scaling up as the amount of data or concurrent user instances increase.
The Enterprise Ecosystem of Sales is very large as a large number of partners contribute by creating and maintaining applications in this platform.
Salesforce includes all aspects of CRM in its list of features and also extends it by providing features for creation of apps and integrating analytics, etc.
Salesforce provides powerful suite of APIs. This helps to develop and customize the Salesforce1 Mobile App.