An agent can use different notification methods to notify business users. An agent can notify business users by −
You can notify people by email using either a report task or an email task. To help you decide which method to use, you should understand how they differ.
You can use either a report task or an email task −
In this, you can publish a news item/headline to a folder whose content can be viewed in a Cognos Navigator portlet and in any folder view. When a Business user clicks on the headline, it can open the content or view it as a web page.