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Social CRM has been generating a lot of buzz lately. Customer Relationship Management (CRM) has taken on a whole new meaning in this ever-changing social media landscape. What exactly is social CRM? In the words of social CRM expert and bestselling author, Paul Greenberg, “Social CRM is a philosophy and a business strategy supported by a technology platform, business rules, workflow, processes, and social characteristics designed to engage a customer in a collaborative conversation to provide mutually beneficial value in a trusted and transparent business environment.”What is Social CRM?Social CRM is all about putting customers first. It is about reaching ... Read More

Google Chrome is probably the fastest browser that fetches results at lightning speed. When Google was launched in September 2008, Netscape Navigator and Internet Explorer were the go-to browsers. However, it was only a matter of time when Chrome started making its strong presence and now, it is the most preferred and the most popular web browser. It has more than 1 billion active users and its ever-growing list of admirers is a testimony.The best feature is the beauty of keyboard shortcuts. Believe me, you can save a lot of time and the following shortcuts can be mastered in less ... Read More

A very common need for anyone who works on computers and laptops is taking screenshots of the browser or application window that they are working with. Although the task seems easy, it can be tedious at times. Generally, if you want to take a screenshot you will use the shortcut keys on your Windows system, paste it to Paint and then modify them accordingly. However, this comes with a few drawbacks:You have to use shortcut keys and paste to Paint.You can’t take screenshots of a part of screen (without cropping it in Paint later).If you are taking screenshot of a ... Read More

Netizens while surfing numerous websites on the internet, find a few pages to be more significant when compared to the rest. As web pages could disappear or change with time, hence many prefer to save those significant web pages forever. Do you wish to save webpages forever? Then simply follow a few smart ways and save web pages forever. Few of them, has been listed below.If you desire to save news articles, then the recommended choice would be – Instapaper or pocket website. One can also use the browser extensions, email, apps or bookmarklets, but the hurdle is, they do ... Read More

An online forum is a great place to discuss any particular topic with the like-minded people. These forums are internet-based group communities where you can start a discussion, or get an answer of your query or even search for new business prospects. These forums allow you to register with them and after that you can look into the answers to various questions written by others or you yourself can answer the questions. Almost every website these days has a small forum integrated in their own websites.An online forum, or a message board, is a public place where you can drop ... Read More

APPLE WATCHApple has come up with new colors for its Apple Watch series by introducing “Rose-gold”, a gold-tinted rose color. The watch bands are much better this time. Apple has gone with a full-on partnership with Hermes, a luxury fashion brand and the result shows in the gorgeous looks.IPAD PROThe most impressive thing about the iPad Pro is its raw processing speed. The iPad Pro has a 64-bit A9X processor that easily outperforms the iPad Air 2, with 1.6 times the processing speed and twice the graphics processing. Apple claims it has a “desktop processing speed” that can outperform almost ... Read More

Earning money online seems to be an attractive prospect for someone who can spare those extra hours to earn extra bucks. But most of the times, users feel disappointed as there is no definite way that can guide them to some reliable ways and means to start. All the ads out there are not always genuine. And yes, if you are too desperate to make some quick money, you are bound to be disappointed.Here are some points that can be taken into consideration before venturing into the online money making business. Though this seems to be a lucrative opportunity to ... Read More

When the German company, Orkin Design had conceptualized the Rolltop in 2009, a laptop that will come with a screen so flexible that it can actually be rolled into a sort of scroll, it had caught the attention (and imagination) of the entire world. The tech company said that it will use flexible OLED and touchscreen technologies to create a cylinder-shaped laptop. The lower part of the screen is used as a keyboard while the upper part becomes a 13-inch display. It can also be rolled into a tablet, or expanded to a full 17-inch monitor with a pull-out support ... Read More

Google Chrome is one of the most loved browser in today’s IT world. It is fast, reliable, secure and simple. Along comes the huge list of extensions. The extensions are tiny programs, running in the background, which helps in modifying and enhancing the features and functionalities of Chrome browser. Here are the top 10 extensions of Chrome that can really help in improving your productivity at work.Copy All URLsThis is a very useful extension for those who often works on multiple tabs. While working on multiple site if you want to copy multiple URLs, then this extension comes in handy. ... Read More

Many industry experts opine that the mark of any business is to keep itself abreast with information technology breakthroughs. It is the age of technology, which can seldom be relevant when your business is no longer integrated with IT and vice versa. Business and IT strategies have become more relevant than ever before and hence, all the evaluation frameworks that verify fundamental rethinking and redesigning of critical and contemporary industry best practices should be properly aligned. The role of IT as a strategic resource calls for technology-centric overhauling of the established and accepted organizational processes. In essence, even the great ... Read More