Six Sigma - Summary


We can summarize the following points:

  • Six Sigma is a philosophy of quality improvement.

  • Six Sigma is 3.4 defects in one million opportunities (DPMO).

  • Components of Six Sigma are Customer, Process, and Employees.

  • Six Sigma implementation requires the following roles:

    • Business Leader
    • Sponsor
    • Black Belt
    • Master Black Belt
    • Green Belt
  • The generic cycle of Six Sigma includes the following phases: Define, Measure, Analyze, Improve, and Control.

  • Six Sigma is dedicated to 'Customer focus'.