Is There a List of Companies for Salesforce?

A cloud-based platform called Salesforce offers programs and services to develop relevant client experiences. Software-as-a-service (SaaS) at its core, Salesforce is built on a multi-tenant architecture that provides advantages like API Integration, configuration, scalability, free capacity, low-cost ownership, platform support, and more. Customer relationship management (CRM) service provider Salesforce is among the top service providers. Providing users with different tools for different purposes, this platform has gained the trust of millions of people worldwide. Many companies use Salesforce to boost their sales and to make their work more organized and fruitful. We will discuss some of those companies in detail in this article.

Why do Companies Use Salesforce?

Businesses may track sales data and customer interactions with the aid of Salesforce. It can control opportunities, contacts, leads, and cases. Additionally, Salesforce has several tools that may be used to automate lead generation, lead scoring, and email marketing for enterprises. Different companies have different things as their priorities. Salesforce keeps all their requirements in mind and serves them accordingly. It is difficult to get the exact number of companies that take its aid to make their work simpler and more organized. However, these numbers are briskly rising, adding to the success of Salesforce as a platform. 

Companies That Use Salesforce

To feed all business operations into a single source of truth, 150,000 businesses from all industries use Salesforce technologies. Spotify, Amazon Web Services, and U.S. Banks are just a few of the 62% of American Salesforce users. In 2022, the professional services sector (29.2%) will account for most of Salesforce's clientele, including but not limited to accountants, lawyers, advertising specialists, and other professionals. Manufacturers (11.9%), banks and financial services (9.7%, up from 8.8% in 2021), and retailers (8.5%) make up the remaining core segments.

The company's ability to create various ready-made solutions specifically catered to the requirements of multiple industries and corporate divisions is the key factor in Salesforce's global appeal.


To effectively manage its directory, the streaming service provider used Salesforce CRM. Spotify can now monitor quarterly goals and optimize the terms of its contracts with artists, owing to the software. The Swedish company can track user activity and the expanding song catalog using Service Cloud and Sales Cloud to get a complete picture of its database.


Aldo used Salesforce to examine its customers' purchase patterns, imitating other businesses that do the same. The business might send custom notifications to particular customers based on their prior activity by feeding the data to the Marketing Cloud.


To communicate with their existing customers, Toyota incorporated Salesforce Chatter. Understanding why buyers choose one brand over another was the ultimate objective.

The New York Post

The New York Post alone had 6.14 million digital subscribers as of the second quarter of 2022. Its use of Salesforce CRM to improve audience insights can be partly blamed for its rise.

American Express

The company offered its teams detailed client data by linking its personnel from various branches. The firm staff utilized the information acquired to address the broad audience's pain points.


The company used Salesforce CRM to gain insight into the factors influencing client behavior. With the software's aid, Canon can now record user activities without accidentally collecting sales data.


Another business that uses Salesforce is the industry-leading producer of cosmetics and beauty products, L'Oréal. But the brand uses the software a little bit differently. The company uses the platform for its Professional Products Division to combine sales reporting and back-end data. The data is then utilized to create a variety of product demos, including guidelines for training distribution agents and event managers.

U. S Bank

The financial services company held data mostly in discrete entities before integrating Salesforce CRM. U.S. Bank combined everything into a single shared directory because of Salesforce. This made it easier for internal teams to access information consistently and for clients to receive financial services.


Macy's simplified its traffic management by moving its mobile sites, including Bloomingdale, to the Heroku platform. Additionally, the company shortened its sales lifecycle and better managed customer preferences because of the software's capacity to decrease time-to-market. Salesforce greatly helped it flourish in every term.

Many other companies use Salesforce to sky-rocket their achievements and success graph. Both in India as well as in other countries, it is being adopted and accepted at a faster pace than imagined. The future of Salesforce is bright, looking at the previous statistics and the growth graph. 

Salesforce CRM is one of the most dependable solutions for practically all important sectors. The platform has continually assisted enterprises in providing audiences with improved experiences across various industries, including retail, streaming services, automotive, and telecommunications. With over 20% of the worldwide CRM industry, Salesforce is a well-known cloud computing and social enterprise software-as-a-service (SaaS) provider. The company is famous for various Salesforce CRM products, or customer relationship management, among its cloud platforms and apps.


Salesforce is widely used in most industries related to software and the internet, manufacturing, and computers and electronics, with software and the internet accounting for more than 19% of the market share, manufacturing accounting for about 14%, and computers and electronics accounting for 12%. By providing each team with a customized workspace where they can communicate with one another without having to traverse boundaries or use various interfaces, businesses are now able to dissolve barriers between teams.

Updated on: 18-Apr-2023

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