Tutorialspoint

Robert William

Instructor

Courses (9)

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Voice of the Customer: Toolkit

Voice of the Customer: Toolkit

35 Lectures

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Create a Project Charter

Create a Project Charter

16 Lectures

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Flowchart Mapping

Flowchart Mapping

32 Lectures

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Root Cause Analysis: Toolkit

Root Cause Analysis: Toolkit

16 Lectures

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Build an effective Business Case

Build an effective Business Case

17 Lectures

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1 2

About

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Hi there, my name is Robert Chapman.

I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.

The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:

- Lean Six Sigma.

- Root cause analysis.

- Process Improvement.

- Automation of processes.

- Business Case creation.

- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).

I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses on offer.

I do love to hear from those of you that take my courses and am here to help wherever possible! 

Social Links

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Voice of the Customer: Toolkit

Voice of the Customer: Toolkit

35 Lectures

price-loader

New price: Previous price:

Create a Project Charter

Create a Project Charter

16 Lectures

price-loader

New price: Previous price:

Flowchart Mapping

Flowchart Mapping

32 Lectures

price-loader

New price: Previous price:

Root Cause Analysis: Toolkit

Root Cause Analysis: Toolkit

16 Lectures

price-loader

New price: Previous price:

Build an effective Business Case

Build an effective Business Case

17 Lectures

price-loader

New price: Previous price:

1 2

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1800-202-0515