Fundamentals of Process Improvement

person icon Robert William

Fundamentals of Process Improvement

Learn how to realize process improvements within your organisation.

updated on icon Updated on Nov, 2023

language icon Language - English

person icon Robert William

architecture icon Business,Project Management,Project Planning

Lectures -28

Resources -3

Duration -2 hours


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Course Description

Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably!

In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!

We will cover:

  • The fundamentals behind process improvement.
  • How to identify value and and non-value add steps.
  • The main processes we need to build during a process improvement initiative.
  • The process to be followed to ensure successful deliverance of process improvement projects.
  • A LIVE demonstration of a process improvement case study.
  • A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.
  • We will test your knowledge with quizzes and an assignment.

At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.

Who this course is for:

  • Team Leaders / Managers
  • Business Professionals
  • Project Managers
  • Small Business owners
  • Organisational leaders
  • Business Improvement Professionals
  • Graduates


What will you learn in this course:

  • Process Improvement

  • How to improve organisational processes

  • How to identify value add and non-value add steps

  • Waste reduction and quality improvement

  • Process excellence

  • Process mapping techniques and tools


What are the prerequisites for this course?

  • No
Fundamentals of Process Improvement


Check out the detailed breakdown of what’s inside the course

2 Lectures
  • play icon Introduction 03:40 03:40
  • play icon Course Resources
The fundamentals of Process Improvement
1 Lectures
Types of process in Process Improvement
1 Lectures
The process of delivering Process Improvement
9 Lectures
LIVE demonstration of a Process Improvement
1 Lectures
Process mapping tools
13 Lectures
Close out
1 Lectures

Instructor Details

Robert William

Robert William

Hi there, my name is Robert Chapman.

I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.

The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:

- Lean Six Sigma.

- Root cause analysis.

- Process Improvement.

- Automation of processes.

- Business Case creation.

- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).

I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses on offer.

I do love to hear from those of you that take my courses and am here to help wherever possible! 

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