The Negative Impact of 404 Errors on SEO and User Experience


The 404 errors is the most frequent HTTP status code users may see when surfing the web. If you've been online for over a year, the likelihood that you haven't run across one is slim. Their prevalence is high.

No one usually pays them any attention until something unusual occurs. You, the user, will likely get annoyed and dismiss the tab or click the back button. Yet, as a webmaster, you may have more at risk. Several site owners wonder whether 404 errors affect their search engine results.

What is a "soft 404"?

A soft 404 is a website that displays no error message to the user but is nonetheless considered down by Google(bot). When a server responds with a 200 status for a requested page (indicating the page exists), but Google believes the page should return a 404 error, we have a soft 404 problem.

Under the "Excluded" area of Google Search Console, you may use the Coverage Report to see whether Google considers any of your site's pages soft 404s. See below for details.

Occasionally, Google just got it wrong, and these sites are charming and functioning.

Most of the time, though, these sites lack content and should return a 404 error status code (like they should be.)

What Does It Mean When You Get a 404 Error vs. a Soft 404 Error?

A soft 404, in essence, does not provide a 404 header status code but instead returns a 200 (Alright) status code. On the other hand, Google believes this page should return a 404 and has sent a "soft 404" in response.

But, an actual 404 page will adequately return the HTTP status code 404 (Page Not Found). Thus whereas 404 errors indicate nonexistent sites, soft 404 errors are more nebulous, denoting a page that does not seem to exist yet does exist according to the content management system.

Is There Any Need for Error Pages?

When a page Address is no longer active or has never been, a 404 error is shown to inform search engines, site visitors, and site administrators. Technically speaking, 404 errors are helpful signals that allow us to take corrective measures.

Suppose we know where these errors are happening. In that case, we may remedy them for future site users (often by using a 301 redirect to the new placement of that content), ensuring that the authority of the page that previously existed (... or the mistaken link to a page) never existed) is not lost. Our industry labels this practice "broken backlink building."

If you don't return a 404 status code, you won't know if the user encountered a problem accessing the website.

So Yeah. It's helpful to have a dedicated 404 error page. What you don't know about can't be fixed.

How do you define a 410, 403, or any other 4xx page?

The error codes between 400 and 499 are Client Errors of varying severity. The following are some additional frequent 4xx mistakes −

  • This is a Bad Request (400)

The client made some mistakes, such as using the wrong syntax for the request or sending a poorly formatted message, and the server couldn't handle it.

  • Forbidden Access (401)

No valid authentication information was provided. Hence the request could not be processed.

  • Status − 403 (Forbidden)

When a platform or server (like Shopify!) detects that you are crawling a site too rapidly, it will block your access to ease the strain on their system.

  • 410 (Gone) −

Whatever this asset may have been, it has been eliminated, both finally and deliberately.

When and why do browsers display 404 errors?

Error 404 messages might arise for several reasons. A 404 error might occur for a variety of reasons, but these are some of the most typical triggers −

If a page no longer exists (possibly because it has been relocated to a different location on your website) or has been deleted (e.g., a non-existent or deleted page was forgotten and never redirected)

When a website administrator, content management system user, or software developer makes a typo in a URL on a page or "page template," or when they copy and paste incorrectly, the result is broken links (e.g., the wrong URL was linked to)

  • It's a problem when a link doesn't work or gets cut off in an email, social media post, or website.

When a website returns a 200 (OK) status when it should have returned an error code other than 404, this is a valid soft 404. Often, a 404 error should have been generated but wasn't by the website. This is usually a sign that the 404 page is broken. It cannot work elsewhere if it works in one place but not another.

  • Not Found Errors and Search Engine Optimization

Learn about the pitfalls associated with 404 errors and the effects of improper 404 configurations on search engine optimization.

Would a 404 error be okay if I let it go?

That's precisely what they say! Unfortunately, Google may sometimes make claims that aren't technically true. (See also: Marketers Claim That Most of Google's Public Claims Are Neither True Nor Misleading.) In most circumstances, you shouldn't keep allowing sites to keep 404-ing, and here's why −

  • Purposefully connecting to nonexistent pages is detrimental to everyone involved—perhaps lost customers and income.

  • An excessive number of 404 errors, along with other site faults, may lead to a high error rate and, in turn, cause Google to mistrust your site. Moreover, you would like Googlebot not to divert its attention from your helpful, high-quality content to your 404s.

  • Error URLs may include SEO value, which you will lose if you don't get them fixed.

  • Consider delivering a 410 "Gone" message instead of redirecting some URLs where there is a valid business reason to do so. Hackers compromised your website, and the URLs are known to lead to spam or malware. If you bought the domain from someone else and already had content, you didn't want to be linked with your new company. Googlebot is far more likely to honor 410s than 404s.

We believe that Googlebot incorrectly considers 404s transient, a significant problem. Google may and will continue to look for fixed 404 pages if there are active links to them, whether on your site or elsewhere. If you don't resolve them, they'll keep doing it months (or even years) after the URLs cease functioning (even after you address them).

Verify this by inspecting your log files to see how often and how often Googlebot encounters 404 errors.

Conclusion

Although 404 error pages don't negatively impact search engine optimization, there's a lot you may be missing out on if you don't take care of them. It would help if you worked to rectify any broken backlinks and 301 redirect any dead URLs that lead to non-existent pages on your site. To improve your site's user experience and the flow of link equity, you should update any links that now lead to dead ends as quickly as feasible.

Updated on: 30-Mar-2023

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