Implementation of Robotic Process Automation (RPA)

Quiz

RPA automates repetitive tasks of an organization without any human intervention, hence it needs careful planning and selection of right RPA tools to meet the desired business operational goals. This chapter provides a detailed overview of how to implement Robotic Process Automation (RPA) successfully within a business organization.

Implementation of Robotic Process Automation (RPA)

For the successful implementation of RPA within a business organization, RPA designers and developers need to follow six major steps which are listed and explained below −

Identify processes to automate
Get organization-wide support
Select the right RPA tool/software
Prepare an implementation plan
Test the RPA solution
Deploy and improve

Let's discuss each of these steps of RPA implementation in detail.

Implementation of Robotic Process Automation

Step 1: Identify Processes to Automate

RPA implementation starts with identifying the right, high-impact processes to automate. In a business organization, not all workflows or processes are suitable for RPA, hence this step helps picking up only those processes which have higher impacts and ROI.

We should choose only those processes for RPA that meet some specific criteria which are given below −

Rule-base, repetitive tasks
High volume processes
Processes which are highly prone to human errors
Processes that have least exceptions

Step 2: Get Organization-Wide Support

RPA implementation is a digital transformation of a business, hence it needs support from teams and stakeholders across the organization to be successful.

An organization can achieve success in RPA implementation by −

Educating its teams about RPA’s working and benefits
Resolving employees concerns like fear of job displacement
Explaining how RPA will improve their productivity, etc.

Step 3: Selecting the Right RPA Tool/Software

In RPA implementation, selecting the right RPA tool is a very important step. There are several RPA tools are available in the market, and each of them have its own unique features. The business organization must select the most appropriate tool that aligns with its business operation goals.

While selecting an RPA tool, the organization may also consider the following parameters −

Ease of use and interface complexity.
How easily it is scalable.
It is compatible with existing systems or not.
How strong customer support the developer provides, etc.

Step 4: Prepare an Implementation Plan

After identifying processes to automate, getting support from teams, and selecting the right automaton tool, now the organization must prepare an effective plan that can be used as a roadmap to implement RPA within the organization. This plan is supposed to provide process mapping details, methods to save time and reduce errors, and realistic timelines for implementation phases.

Step 5: Test the RPA Solution

Before deploying the RPA solution into the actual working environment, it must be tested thoroughly to ensure its desired functionality. This step involves observing the performance, identifying and fixing the bugs, and making the potential improvements.

Step 6: Deploy and Improve

Once, the RPA solution is successfully tested, it is to be deployed in the actual environment and continuously monitored to evaluate its performance. Also, it is improved or optimized to provide better accuracy over time.

Conclusion

In conclusion, RPA implementation begins with finding the right processes for automation, getting support from teams, selecting the right RPA automation tools, and deploying them as per implementation plan. Let’s proceed further and learn the Benefits and Challenges of Robotic Process Automation (RPA).

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