Difference between Fixed VOIP and Non-Fixed VOIP


Voice data can be sent from one device to another using telephone devices or wireless mode. Voice communication works for all factors including long−distance, local areas, mobile devices, and international numbers. This technology is useful for normal customers and businesses as it provides other features like caller ID, voicemail, text messaging, team chats, and call recording that may not be available in all phone services. These voice and multimedia sessions can be communicated over an Internet connection using fixed or non−fixed methods.

Fixed VoIP

Fixed Voice over IP has a physical address and the number is assigned to the owner of the address. This option of assigning a physical address with a phone number for businesses or large organizations makes them secure as their contact information is private and shared only with legal customers.

Fixed VoIP services that are used by business groups are easily traceable and it offers more reliability as it cannot be accessed beyond the range or country. As it is linked to a physical address, if the customer cannot contact the company, then by dialing an emergency number, he/she will be connected to an emergency service center within the locality.

Advantages

  • It remains transparent for all the activities and locations are accessible to the customers which is a reliable factor for the growth of the company or business.

  • It provides security by encrypting the network where calls and messages are transmitted using advanced security protocols.

  • Availability of emergency services.

  • It offers additional features like video conferencing, cloud calling, tracking live location, etc.

Disadvantages

  • It works for customers or individual users within the country.

  • International calls for incoming and outgoing costs are higher.

  • Reaching business people is difficult when they are located far away.

Non Fixed VoIP

Non Fixed VoIP would not require a physical address. Users can make calls and send messages using a non−fixed Voice number with an area code of their preferred location without having an address or residence. This technology is used by individuals for their personal use and business professionals to communicate with their customers. Google Voice, Skype, Zoom, and WhatsApp are a few applications that use non−fixed VoIP technology for calls and multimedia communication.

Advantages

  • It is useful for business groups to locate the local presence of the customers without a physical office address.

  • Simple setup and configuration process, offers affordable or free of cost for international calls.

  • Identification can be known by the area code, which is a trustable factor by customers who receive calls.

  • It offers unlimited cloud calling options depending on the applications the user chooses.

Disadvantages

  • Confidential information shared over the network can be hacked by illegal users or hackers so security issues and reliability issues still exist.

  • Emergency contact number 911 is not reliable reach the phone number of VoIP users.

Basis of difference

Fixed VoIP

Non−Fixed VoIP

Address

Fixed Voice over IP needs a physical address to communicate over a network

It does not need a physical address; a virtual address is enough.

Pricing

It is expensive for international calls.

Low−cost and free services are also provided.

Security

It encrypts the data sent over the network; user details are kept private.

Network and customer information can be traced to hackers or attackers.

Emergency services

Emergency service centers respond to users who dial emergency contact numbers

Emergency services are not supported at all times.

Tracking

Physical addresses can be trackable and transparent to users.

As no physical identity exists, users cannot track the VoIP phone numbers.

Acquiring process

Fixed VoIP is more difficult to acquire as it needs proof of identity for location and services.

Easy set and configuration process.

Reliability

It is more reliable than non−fixed VoIP.

It is less reliable because addresses cannot be tracked by customers.

Used by

Business groups that have customers within the country.

Business organizations with worldwide customers, Call centers, service providers, etc

Providers

Vonage, Cox, and Board Voice are the fixed voice−over IP providers.

Google Voice, Skype, and Zoom are common Non−fixed VoIP.

Conclusion

VoIP technology provides more advanced features in making calls and sharing multimedia messages than traditional wired telephone systems. Companies can choose fixed VoIP if they need to gain trust and reliability among customers within the country, to increase the productivity of their business whereas non-fixed VoIP can be implemented for companies who have worldwide customers but they should apply advanced security tools to secure the data of the users and communication over the network.

Updated on: 07-Jul-2023

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