What are the differences between Google Voice and JustCall?

Social NetworkingInternetApps/Applications

Let us understand the concepts of Google Voice and JustCall before learning the differences between them.

JustCall

It is a cloud-based, multi-device phone system which is designed for sales and support teams. It offers a multiple-location call center communication system even though yours is a small business which is a centralized operation running from one location.

That means it allows creating a call center for your sales teams and a contacting center for your support teams. It also comes with a number of workflow automation features around SMS and Phone calls.

Features

The features of JustCall are as follows −

  • Number availability in over 60+ countries
  • Auto-dialler
  • Bulk SMS campaigns
  • Real-time call monitoring
  • Auto reply SMS Bot
  • Appointment scheduler
  • Workflow and campaign automation
  • Integration with popular CRMs, Helpdesks, and marketing tools
  • Round-the-clock support

Advantages

The advantages of JustCall are as follows −

  • It's very simple to set up.
  • Depending on the connection, the overall quality is good.
  • Just call it user friendly software.
  • It has wide range of functionality

Disadvantages

The disadvantages of JustCall are as follows −

  • It's really hard to find the voicemail.
  • There were interruptions due to the network
  • The Salesforce integration is inflexible and difficult to work with.

Google Voice

It is used to make calls to all Google users all over the world and was launched in the year 2009. It provided a lot of features along with voice calls like free messaging, blocking unwanted numbers, showing call history, etc. It is an internet-based telephony service.

Features

The features of Google Voice are as follows −

  • Call forwarding
  • Voice mail service
  • Text message
  • International call termination
  • Free of cost
  • Call history
  • Call screening
  • Blocking of unwanted calls

Advantages

The advantages of Google Voice are as follows −

  • Simple to use
  • Internet only service
  • Call forwarding
  • Calls on smartphones
  • Good connectivity

Disadvantages

The disadvantages of Google Voice are as follows −

  • Limited Functionality
  • International support is not there
  • Multiple numbers on single account
  • Remove empty messages
  • Not available in all of the countries

Differences

The major differences between Google voice and JustCall are as follows −

Google VoiceJustCall
It was launched in the year 2009 by GoogleIt was launched in the year 2016 by Gaurav Sharma.
Google voice offers voice calls and messaging but not video callsJustCall offers voice calls and messaging
Voice calls in Google Voice can be made through mobile phones.Voice calls in Justcall are made through mobile phones and computers.
Google Voice has more users.JustCall has less number of users.
Google Voice does not provide conference calls.JustCall provides conference calls during voice calling.
Google voice services cannot be used through a web browser.JustCall services can be used through web browsers also.
raja
Updated on 23-Mar-2022 11:21:34

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