Great course on presales. Easy to use tips and strategies that you can put into practice today. This should be a university business course or required viewing for employees of any Fortune 500 company. Highly recommend.
My Top 10 List for Exceptional PreSales
Learn how Presales lays the groundwork for the sale to succeed.
Updated on Sep, 2023
Language - English
In this course participants will learn about the art of exceptional presales. We will discuss a definition for presales along with the objective for presales resources during the sales cycle. We will discuss in detail the top 10 things we need to keep in mind as we interact with customers. From our top priorities during every sales cycle, how to ensure we follow up on promises, how to manage expectations, the importance of active listening, the things we need to prepare for meetings, how to compete with integrity, how to admit we don't know everything, being aware of the gaps in our soft skills, and how to use customer satisfaction issues to our advantage.
These are proven techniques, behaviors, habits and ways of conducting ourselves as we interact with internal and external customers. It's about your brand. It's about your reputation. A career in presales can be rewarding and profitable with the right attitude, approach, skills, habits and tools in your toolbox. It's about being a team player and sharing with your team mates as you learn along the way and also being able to ask for help when you need it. We will discuss the different ways to always put our best foot forward and leave a lasting impression on customers, partners, peers and leadership within your organization.
What will you learn in this course:
What you’ll learn
- Learn how Presales lays the groundwork for the sale to succeed.
- This curriculum will help students learn a successful approach to presales.
- Learn the behaviors and habits to gain and maintain trusted advisor status with peers and customers.
- Tips and tricks to get the technical win and how to create credibility and trust with customers.
What are the prerequisites for this course?
- An interest in presales. When I started in presales 20 years ago there was no training available. I started this course to help those who are new to presales to hit the ground running.
Check out the detailed breakdown of what’s inside the course
- Introduction 02:10 02:10
Definition of Presales
Do What You Say!
It's okay to say I don't know
Customer Support Issues
I am a Systems Engineer with a passion for technology. I enjoy designing technical solutions in an attempt to meet the unique requirements of my customers. My favorite part is presenting solutions or product updates especially on the whiteboard. I like drawing and solving problems so when I get to combine the two together - it's fun. I have been in presales for 16 years now and it has been a fun and rewarding field. I would like to share what I've learned as a presales specialist over the years.
User your certification to make a career change or to advance in your current career. Salaries are among the highest in the world.
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