Modernization has resulted in a profound change in human civilizations. Earlier, people use to write letters to communicate, and the hard copies of those letters were delivered to the desired recipient in person.
However, in the Digital Age, people use varied type of communication methods to get connected to the person with whom they want to communicate.Even if the email is an offshoot of letter writing, many people are yet to master the art of emailing.
The difference between writing emails and letters is similar to that of driving a car with automatic gears, and manual gears. One need not learn how to drive a car using manual gear system before driving a car with automatic gear system.
For business communication, one should write effective emails which can used both for intra-company and inter-company communication, for marketing purposes, and for coordinating with suppliers, customers, and business partners. Some important differences are:
When people send email, they wish to receive reply or acknowledgement, or else they get unsure whether their email has been received and read by the recipient or not. Thus, by getting a reply they know their email has been read. Individuals should act professionally, and give prompt replies, especially when the email is:
A key measure of professional success is communication. Email is considered as one of the primary mode of communication, professionals use today. One should make sure that they adopt proper email practices early on. You can respond to email in three ways, they include
Acknowledgement emails play a significant role in business as well as professional communication. One should bear in mind some of the important points while writing acknowledgement emails, such as mentioning the agenda and vital points clear.
One should try to reinforce agreements or revise the terms of agreement, promptly notify clients and partners that you have seen their email, and let your client or partner know urgently if any changes in the agreement are needed.
A customer has ordered for your product, but you require some more information before shipment or you require to guide the customer on what next to do. Please check the acknowledgment email below:
Thank you for your order of two containers of nitrocellulose thinner. Your goods will be ready in seven (7) working days and will be shipped in exactly eight (8) working from now.
Before that, we would like to know if you want us to include our souvenirs for your customer as well as sample products from other units. You may choose the sample products you would like to receive from the catalogue we sent earlier.
Our recycled nitrocellulose thinner is made to offer best results at very low cost. We are sure your customers will be very happy with this product.
Thanks again for your order. We look forward to receive your firm instruction to include our souvenirs and other sample products.
Name of the sender
Head of operation