Recognize and Resolve Conflict In the Workplace
Learn How To Recognize Conflict, What It Does To A Person, and How To Resolve it
Lectures -8
Duration -1 hours
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Course Description
This course is designed to provide the student with the tools necessary to understand the conflict between people. In it, I define what conflict is. I lay out the groundwork for what often causes conflict. I discuss the effect, or impact, that unresolved conflict can have on the workforce and also the damage it can do to the individual.
I talk about some of the basic approaches to dealing with conflict management and also discuss some key factors for negotiation. This includes some of the psychological matters that must be considered when dealing with conflict. I also discuss what some people consider to be the most effective method of resolving conflict and also the least effective.
If you are working with a small group or trying to convince your bosses to go along with your ideas, this is a valuable tool for you. All of us spend our time attempting to convince another person that we have valid opinions. It is part and parcel of everyday life, and the better equipped we are to communicate what is important to us, the easier it becomes for us to co-exist with others.
Not everything has to be an argument, not everything has to be a fight, it is ok to compromise, it is ok to negotiate, and it is possible to learn how to do it if we know how to deal with conflicts.
Goals
What will you learn in this course:
- The course is perfect for People either in management or those wishing to enter management
- Learn how to recognize conflict in its early stages
- Explore the effects of conflict on the workforce
- Explore the effects of conflict on the individuals
- Approaches to conflict management
- Negotiation factors to consider
- Most effective vs least effective ways methods
Prerequisites
What are the prerequisites for this course?
- There are no prerequisites, just a desire to have a smooth operation in the workplace or in interpersonal relationships
Curriculum
Check out the detailed breakdown of what’s inside the course
Lecture 1 - Introduction
1 Lectures
- Introduction To The Course 06:14 06:14
Lecture 2 - Let's Define Some Terms
1 Lectures
Lecture 3 - Effects Of Conflict on the Workforce
1 Lectures
Lecture 4 - Effects of Conflict on the Individual
1 Lectures
Lecture 5- Some approaches to Conflict Management
1 Lectures
Lecture 6 - Factors To Consider When In A Negotiation
1 Lectures
Lecture 7 - Most Effective Method vs Least Effective Conflict Management Techniques
1 Lectures
Lecture 8 - In Conclusion
1 Lectures
Instructor Details
Michael Wilson
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