Process Improvement in Practice
A step-by-step pathway to excellence
Business Process Management,Operations management,Excellence
Lectures -84
Resources -5
Quizzes -10
Duration -2.5 hours
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Course Description
Embark on a transformative learning journey with "Process Improvement in Practice." This course offers a deep dive into the core components shaping organizations. Participants will hone their skills in identifying problems and recognizing broken processes that impede workplace efficiency. Explore the nuances of the six Management Work Styles and gain practical experience constructing process maps at various levels, spanning from Macro to Functional Activity to Task-Procedure. This hands-on approach allows participants to seamlessly integrate mapping skills, discern stakeholder roles, and apply mathematical techniques for effective process analysis.
The course goes beyond theory, providing a practical roadmap with the Ten-Step Process Improvement Methodology. Through real-life applications, participants navigate each step, fostering a comprehensive understanding enriched by the integration of the 32-Redesign Principles. This equips participants with the tools to drive organizational success by strategically implementing process improvements.
Equip yourself with invaluable skills that transcend traditional learning, ensuring you not only understand but can actively apply strategic process improvement principles in the ever-evolving landscape of organizational dynamics. This course is meticulously crafted using best practices in the Process Improvement field and inspired by the esteemed author Dan Madison and his influential book "Process Mapping, Process Improvement, and Process Management."
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Goals
What will you learn in this course:
Having completed this course, you will be able to:
- Identify the four main components that make up any organization
- Explain where most problems exist in an organization
- Distinguish between the six types of Management Work Styles
- Create any process map at various level of detail (Macro, Functional, or Task-Procedure)
- Relate the various levels of process mapping and utilize each one for its intended use
- Distinguish between the distinct roles of stakeholders in a Process Improvement/Redesign Project
- Identify a broken process that needs improvement in the workplace
- Select the best process for improvement using mathematical techniques
- Describe each step in the Ten-Step Process Improvement Methodology and relate them in a process improvement project
- Apply the Ten-Step Process Improvement Methodology in a real-life case study
- Recognize the 32-Redesign Principles and integrate them in the 10-Step Process Improvement Methodology
Prerequisites
What are the prerequisites for this course?
No prerequisites are mandatory except for passion towards a positive change in the workplace.
Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction
2 Lectures
- A Welcome Message 01:52 01:52
- Course Overview 01:52 01:52
Organizations in the Context of Process Improvement
13 Lectures
Process Mapping
11 Lectures
Stakeholders of Process Improvement Projects
7 Lectures
Selection of Broken Processes
6 Lectures
The 10-Step Process Improvement Methodology (PIM)
7 Lectures
PIM: Step Three: As-Is Flowchart
10 Lectures
PIM: Steps Four and Five
5 Lectures
PIM: Step Six: First-Cut Redesign
4 Lectures
The 32 Redesign Principles
12 Lectures
PIM: Steps Seven to Ten
7 Lectures
Instructor Details
Mohammed Barakat
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