Order to Cash (O2C) - Accounts Receivables & DSO guide

Welcome to the world of Order to Cash. We will make a honest effort to cover all relevant topics in the O2C cycle.

This course will be covered at multiple levels :

• High level O2C Process with 6 major groups

• 3 sub groups explained under each of the groups and

• Deep dive into each of the subgroups and activities (with practical examples and explanations)

This course will provide an overview of the following concepts

• Order Management - Prospect becoming a Customer,

• Order fulfillment – Delivery of goods or services and post fulfilment,

• Invoicing, Invoice generation and Invoice circulation,

• Revenue including Deferred Revenue and Unbilled Revenue,

• Discounts and types of discounts

• Accounts receivables – Collection follow up strategy, Dunning process,  Payment accounting, Cash application, Credit handling, BRS, Factors impacting DSO, Allowance for doubtful debts etc.

• Reporting of Revenue and Receivables – Analysis and Business insights , Visual dashboards 

• Special topics like Customer, Credit rating, DSO Swings , Escheatment process, Factoring, etc.

• Few Interview Questions specific to Order to Cash

• Accounting Journal entries pertaining to end to end process.

• You can take up this course to understand some of the concepts and controls in O2C more specifically Accounts receivables and DSO, to perform better in your current role.

• This course is relevant for all stages of your career - beginner, mid-level or senior levels.

• This course is designed in a simple layman language and anyone who doesn't have prior knowledge also can understand the basic concepts

• This course can also be used for induction training for any levels