Key Performance Indicators KPI
kpi, key performance indicators certificate course
Updated on Nov, 2023
Language - English
Duration -44 mins
KPI stands for Key Performance Indicator. KPIs are metrics that measure the performance of a business or organization. They are used to track progress towards goals and objectives, and can be used to measure performance in areas such as customer satisfaction, operational efficiency, and financial performance. In this course, you will learn about setting and tracking KPIs, understanding the importance of KPIs, and using KPIs to measure performance. You will also learn about different types of KPIs and how to use them to track progress towards goals and objectives. Additionally, you may learn about how to compare performance between teams, departments, and organizations, as well as how to use KPIs to identify areas of improvement.
What will you learn in this course:
Define: Key Performance Indicators KPI role in an Organization
What is Metrics?
What is KRI?
How to set a KPI or KRI?
How to use KPI for Improvement?
What are the prerequisites for this course?
Check out the detailed breakdown of what’s inside the course
- KPI introduction 00:26 00:26
- Metrics 14:36 14:36
- KPI 13:08 13:08
- KRI 09:39 09:39
- KPI VS KRI 03:12 03:12
Mr Ijaz Hussain
I am a senior Pharmacist and ISO 9001:2015 QMS Certified lead Auditor having more than 16 years of working experience currently working as a Quality and Medication safety supervisor in a leading military hospital, I am here to share my experience and expertise. As a highly skilled and accomplished Senior pharmacist with comprehensive experience collaborating with Health teams, managing daily operations, and ensuring optimal levels of regulatory compliance and patient service and support, I am prepared to significantly contribute to Health Service Pharmacy’s goals and objectives.
My background includes key experience and success in fast-paced, Patient oriented Health environments. From communicating effectively with cross-functional staff and recommending process improvements to driving quality assurance and counseling patients on medications and drug therapy programs, I excel at prioritizing tasks, collaborating with multidisciplinary teams, and developing effective communication and organizational procedures.
As a senior Pharmacist I am working as a mentor for the juniors of my department also play a role of preceptor for University students come to us for training and internship
User your certification to make a career change or to advance in your current career. Salaries are among the highest in the world.
Our students work
with the Best
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