Intercultural Communication
Workplace Communication Skills in Multicultural Environment
Business Communication,Business,Management,Communication Skills
Lectures -18
Duration -1 hours
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Course Description
There are differences in world cultures based on a society's customs, traditions and value system. Each society has its own do's and don'ts. As a result of globalization, companies send employees to different countries, students visit foreign universities for higher education, and business people visit foreign markets, to promote their product or service.
This course will teach basic intercultural communication skills, and business etiquette in multicultural environment to students. It will introduce them to cultural differences between different countries based on Edward T. Hall's perspective of culture, time, and space. And Hofstede's dimensions of culture. Additionally, students will learn workplace communication skills in multicultural environment and watch some real life example videos. This is a short course which would be useful for anyone who would be communicating in multicultural environment.
Goals
What will you learn in this course:
- To understand differences between eastern and western culture
- To know communication skills in multicultural environment
- To know oral and written communication skills in different countries
- To understand challenges in intercultural communication by watching example videos
Prerequisites
What are the prerequisites for this course?
- Be able to read, write, and understand English language.
Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction to Intercultural Communication
3 Lectures
- Understand Intercultural Communication 02:24 02:24
- Edward T. Hall's Perspective of Culture 03:53 03:53
- Dimensions of Culture 04:28 04:28
Workplace Communication Skills
3 Lectures
Real Life Example Videos
8 Lectures
Learning Activities
3 Lectures
Summary of Important Concepts
1 Lectures
Instructor Details
REEMA KAPUR
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