How To Write Complaint Letters That Get Results!
Get Your Consumer Complaints Dealt With Properly Avoiding The Curse Of Call Centres By Going Straight To The Top.
Business,Business Writing,Communication
Lectures -11
Duration -1 hours
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Course Description
- Are you stuck waiting for a consumer complaint to be resolved?
Or maybe a complaint you made to a company was not resolved to your satisfaction?
Are you being given a scripted answer run-around from a Customer Relations or Customer Service department?
How To Write Complaint Letters That Get Results is an easy 30-minute course based on me getting incredible results from companies in retail, mobile communications, local government, hospitality and aviation for over 35 years.
The simple methods I show you in this course will help you 'skip the line' with any genuine consumer complaint you have and escalate it in priority with the company in question.
These methods helped me get a faulty brand new German luxury car replaced new for new for a friend. I got a genuine £1200 mobile phone bill written off by the service provider. My main bank refunded over £2000 in bank charges. I got countless free meals in restaurants. A broadband provider that was taking months to install a high speed broadband connection to my country house suddenly had it installed and running within a week of my letter. This method has worked for me for 35 years and it will work for you also.
Who this course is for:
- If You Are Aged 18 Or Over And Have A Genuine Complaint Against A Service or Product Provider - Mobile Phone Company, Car Manufacturer, Hotel, Bank...This Course Will Potentially Get You Far Better Results Than The Usual Channels.
Goals
What will you learn in this course:
You Will Learn The Strategies That Have Served Me Successfully For 20 Years
You Will Learn Why Complaining Through Normal Channels NEVER Works
You Will Learn How To Get Your Complaint Dealt With By The Top People At The Company Your Are Complaining To
You Will Learn How To Potentially Get DRAMATICALLY Better Results Compared To Other People
Prerequisites
What are the prerequisites for this course?
This Course Is Open To Anyone With A PC, Internet Connection And Has A Genuine Complaint Against A Service or Product Provider
Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction
11 Lectures
- Introduction 04:47 04:47
- About Your Trainer, Zack 01:31 01:31
- By The End Of This Course, You Should Be Able To.. 00:57 00:57
- Is Your Complaint Legitimate? 02:39 02:39
- Know All YOUR Facts 01:31 01:31
- Find Out Who Is The Head Honcho! 03:13 03:13
- Find The Company's HQ's POSTAL Address 01:08 01:08
- Make Sure You Have Access To A Printer 00:36 00:36
- Essential Elements Of Your Letter 01:41 01:41
- Letter Sample And Explanation 21:35 21:35
- How to Write Complaint Letters that Get Results 39:45 39:45
Instructor Details
Zac Jan
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