Hotel Management - Strategic Analysis of Hotel Performance
Modern performance Metrices, Financial & Non-financial Hotel performance, understanding of operation strategies
Course Description
As a hotel owner / operator you are always wondering how various hotel management strategies are performing and
what are various performance metrices we can use for monitoring hotel performance.
Hotel Operation and Management team may have different strategies to achieve their vision.
There are many performance indicators that can be used to analyse hotel performance however not all of them give same value and indication of hotel performance.
Actual performance can be hidden behind good looking KPIs. This course will guide to understand common KPIs and how to decode them. After this course you can tell if Hotel strategies are working or not and profits are maximized.
Take this very short course to understand how to analyse hotel's performance without going too deep in financial statements and understand how various performance indicators can help to understand effective ness of various strategies
Course is designed to give a bird's eye view on hotel performance.
Who this course is for:
- Hotel Owners
- Operations Managers
Goals
What will you learn in this course:
- Strategic Analysis of Hotel Overall performance
- Meaning of Various Performance Indicators (Benefits and Limitations)
- Learn to Analyse Revenue & expenses from overview
Prerequisites
What are the prerequisites for this course?
- Some Hotel Operations Understanding

Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction
6 Lectures
-
Introduction 00:46 00:46
-
What is Occupancy % and is it good indicator 03:37 03:37
-
Average Daily Rates - Tricky to compare 03:35 03:35
-
RevPAR - Better Indicator ! really? 02:10 02:10
-
Gross Operating Ratio and Trip Advisor Ranking - Evaluation 03:08 03:08
-
Revenue Segmentation and Problem with Traditional Metrics 02:05 02:05
Modern Performance Metrics for Strategic Analysis & Control
3 Lectures

Analysis Fundamentals & Process
6 Lectures

Instructor Details

Manish Gupta
Hospitality Finance Expert and Business StrategistMr Manish Gupta is an experienced hospitality finance professional, having a blend of financial core expertise with hands-on training in managing hotel operations and business development.
Having worked as an Auditor for 7 years, he moved into finance management for brands like Parsvnath Developers and Shangri-La Hotels & Resorts and currently serving as the CFO of HTOO Hospitality.
His role is to spread the finance function for the largest hospitality in Myanmar owned and managed by one of the biggest business houses in Myanmar. They have 16 operational and under development High-end boutique resorts (covering an overall room inventory of 800+ rooms), 2,000 employees. Most of the properties are leaders in their region on trip advisor and won various travel awards over a period of time.
He has proven experience in setting up the foundation for sustainable growth (in the form of management information systems, restructuring), ERP implementation, gear towards IPO readiness & IFRS convergence. With such a great skill set, the students can be assured about the quality of training with his expertise.
He has been teaching at various institutions in Myanmar such as Swiss Business School, American Hospitality Institute of Myanmar with students ranging from directors to CEO of various companies.
ACADEMIC & PROFESSIONAL CREDENTIALS
Chartered Accountant – 2005 (Member of the ICAI) form Institute of Chartered Accountant of India
Company Secretary – 2005 from Institute of Company Secretaries of India
DISA (Diploma in Information System Audit) Supervisory Excellence (Online) & Business Leadership form e-Cornell University
Strategic Leadership from Shangri-La Global University
Course Certificate
User your certification to make a career change or to advance in your current career. Salaries are among the highest in the world.

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