Hotel Management - Strategic Analysis of Hotel Performance

person icon Manish Gupta

Hotel Management - Strategic Analysis of Hotel Performance

Modern performance Metrices, Financial & Non-financial Hotel performance, understanding of operation strategies

updated on icon Updated on Sep, 2023

language icon Language - English

person icon Manish Gupta

architecture icon Business,Business Strategy,Hotel Management


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Course Description

As a hotel owner / operator you are always wondering how various hotel management strategies are performing and 

what are various performance metrices we can use for monitoring hotel performance. 

Hotel Operation and Management team may have different strategies to achieve their vision. 

There are many performance indicators that can be used to analyse hotel performance however not all of them give same value and indication of hotel performance.

Actual performance can be hidden behind good looking KPIs. This course will guide to understand common KPIs and how to decode them. After this course you can tell if Hotel strategies are working or not and profits are maximized.

Take this very short course to understand how to analyse hotel's performance without going too deep in financial statements and understand how various performance indicators can help to understand effective ness of various strategies

Course is designed to give a bird's eye view on hotel performance.

Who this course is for:

  • Hotel Owners
  • Operations Managers


What will you learn in this course:

  • Strategic Analysis of Hotel Overall performance
  • Meaning of Various Performance Indicators (Benefits and Limitations)
  • Learn to Analyse Revenue & expenses from overview


What are the prerequisites for this course?

  • Some Hotel Operations Understanding
Hotel Management - Strategic Analysis of Hotel Performance


Check out the detailed breakdown of what’s inside the course

6 Lectures
  • play icon Introduction 00:46 00:46
  • play icon What is Occupancy % and is it good indicator 03:37 03:37
  • play icon Average Daily Rates - Tricky to compare 03:35 03:35
  • play icon RevPAR - Better Indicator ! really? 02:10 02:10
  • play icon Gross Operating Ratio and Trip Advisor Ranking - Evaluation 03:08 03:08
  • play icon Revenue Segmentation and Problem with Traditional Metrics 02:05 02:05
Modern Performance Metrics for Strategic Analysis & Control
3 Lectures
Analysis Fundamentals & Process
6 Lectures

Instructor Details

Manish Gupta

Manish Gupta

Hospitality Finance Expert and Business Strategist

Mr Manish Gupta is an experienced hospitality finance professional, having a blend of financial core expertise with hands-on training in managing hotel operations and business development.

Having worked as an Auditor for 7 years, he moved into finance management for brands like Parsvnath Developers and Shangri-La Hotels & Resorts and currently serving as the CFO of HTOO Hospitality.

His role is to spread the finance function for the largest hospitality in Myanmar owned and managed by one of the biggest business houses in Myanmar. They have 16 operational and under development High-end boutique resorts (covering an overall room inventory of 800+ rooms), 2,000 employees. Most of the properties are leaders in their region on trip advisor and won various travel awards over a period of time.

He has proven experience in setting up the foundation for sustainable growth (in the form of management information systems, restructuring), ERP implementation, gear towards IPO readiness & IFRS convergence. With such a great skill set, the students can be assured about the quality of training with his expertise.

He has been teaching at various institutions in Myanmar such as Swiss Business School, American Hospitality Institute of Myanmar with students ranging from directors to CEO of various companies.


Chartered Accountant – 2005 (Member of the ICAI) form Institute of Chartered Accountant of India   

Company Secretary – 2005  from Institute of Company Secretaries of India   

DISA (Diploma in Information System Audit) Supervisory Excellence (Online) & Business Leadership   form e-Cornell University     

Strategic Leadership from Shangri-La Global University

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