Google Forms on Steroids - How to Capture & Curate Customer Data
Learn How to use Google Forms to Collect Customer Data While Onboarding or Taking Orders
Updated on Apr, 2024
Language - English
Business,Enterpreneurship,Online Business
Lectures -21
Duration -2 hours
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Course Description
This training is a set of very valuable extracts from the Kabila Community Workshops held in May 2022. We demonstrated hand-on key elements of Google Forms and how to make the capabilities offered applicable to sample small businesses. The idea of the Kabila Community Workshops is that emerging entrepreneurs in developing countries can leverage existing digital platforms to scale their business at low cost. This training focuses on how to use Google Forms effectively to collect customer data as part of an onboarding or order process.
Goals
What will you learn in this course:
Students of this course will learn the following essential skills:
- How to create forms from scratch
- How to use templates
- How to configure automatic emails
- How to configure branching
At the end of the course, student who are running small businesses will be able to apply the skills to collect and manage their customer data thus be able to maintain relationships with their clients and facilitate repeat sales. All this is doable on a budget and without owning your own website.
Prerequisites
What are the prerequisites for this course?
The following are essential prerequisites for taking this course:
- Students should know how to use the Internet
- Students should have a gmail account
Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction
3 Lectures
-
Introduction
01:13
01:13
-
Introduction to Kabila Community
11:28
11:28
-
Why Google Forms
10:21
10:21
Additional Introductory Material
4 Lectures
Creating Forms from Scratch
6 Lectures
Creating Forms from Templates
2 Lectures
Advanced Features in Google Forms
5 Lectures
Conclusion
1 Lectures
Instructor Details
Kenneth Igiri
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