Business Process Outsourcing Critical Capabilities

person icon Gerard Blokdijk

Business Process Outsourcing Critical Capabilities



This eBook includes

Formats : PDF (Read Only)

Pages : 816

ISBN : AS-00100098

Language : English

About the Book

Book description

Look inside the Kanban:

Be sure your organization performs Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), BPR gap analysis and assessment, and the general and detailed system design activities needed to support the business systems.    

Benefits of the Business Process Outsourcing Kanban 

2307 Ready to use prioritized Business Process Outsourcing requirements, to:

  • Move beyond transactional vendor management to true supplier partnerships that will achieve savings and drive innovation. 
  • Overcome resistance to change with internal clients when aligning with business units to deliver value beyond cost savings. 
  • Get the basics working well, so you can step up to take on the value add activities the business says it needs. 
  • Reduce the cost and risk to your operations and new business requirements. 
  • Leverage cloud technologies to improve operational efficiencies, your business model, or both. 
  • Evaluate how well changes to the purchasing process have been implemented. 
  • Evaluate and select the organizations that will provide the greatest overall value. 
  • Monitor what happens to your data over a diverse cloud based supply chain. 
  • Deal with change management issues. 
  • Know if BPOs is right for your business and your end user community.   


The Art of Service has identified and prioritized 2307 Business Process Outsourcing critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Business Process Outsourcing roadmap:

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.
  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Aeratable, Basecamp, Monday.com, Atlassian, Trello etc.
  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.
  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it.  

Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 2307 Business Process Outsourcing critical capabilities and use cases, their prioritization, workflows, tagging and questions. 

The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like Monday.com, Atlassian, Smartsheet, Power BI, Asana, Aeratable etc. 

 Also included is the Business Process Outsourcing critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Business Process Outsourcing Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Business Process Outsourcing Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have #
Business Process Outsourcing Critical Capabilities

eBook Preview

Author Details

user profile image

Gerard Blokdijk

Our students work
with the Best

Related eBooks

View More

Annual Membership

Become a valued member of Tutorials Point and enjoy unlimited access to our vast library of top-rated Video Courses

Subscribe now
People having fun around a laptop

Online Certifications

Master prominent technologies at full length and become a valued certified professional.

Explore Now
People having fun around a laptop

Talk to us