Communication skills: Avoid These Bad Words for Business
Improve communication with clients and prospects
Business,Communication,Business Communication
Lectures -28
Duration -47 mins
30-days Money-Back Guarantee
Get your team access to 10000+ top Tutorials Point courses anytime, anywhere.
Course Description
You wouldn't talk to your boss the same way you talk to your best friend. And you wouldn't talk to your neighbour the same way you talk to a 3 year old.
So don't talk to your client the same way you talk to yourself: talk to them they way THEY talk to themselves.
We are all bombareded by messages and marketing every single day, and our clients are no different. The best way to stand out now is to make your messages simple, commonplace, and targeted right to the heart of your clients' problems and needs.
Follow this course to identify all the hidden ways in which your speech is making it harder for clients to buy from you.
More often than not we don't notice when we use jargon, or when our language is unclear to our clients, because of course it is clear to us. This course will not only identify words and expressions you should avoid in business communication, but also train you to spot when your words are distancing you from your prospects. You will be guidied on how to re-qwrite your messaging in a way that speaks directly to your target audience.
This course is divided into 3 main sections:
every day words that you don't realize are harming your business,
buzzwords your clients can't stand and what to use instead, and
how to craft an appropriate message for your business, whatever it is that you do.
Goals
What will you learn in this course:
This course will teach you all the tricks and skills you need to create a business language that connects with your customers. With the exercises you find here, you will learn to:
- Speak powerfully and grow exponentially
- Always talk in benefits, not features
- Stand out from the competition
- Create deeper, better, stronger relationships with your clients
- Use language that makes clients want to talk to you more
- Simplify your language to increase your impact on the audience
Prerequisites
What are the prerequisites for this course?
- All you need is a business that you have to promote.
Curriculum
Check out the detailed breakdown of what’s inside the course
Introduction and PreGame
4 Lectures
- Introduction 02:39 02:39
- Where to start 00:26 00:26
- The challenges 01:59 01:59
- The benefits of improving your business language 01:08 01:08
Everyday words
9 Lectures
Business Jargon
11 Lectures
What to say instead
3 Lectures
Conclusion
1 Lectures
Instructor Details
Rebecca G Brizi
eCourse Certificate
Use your certificate to make a career change or to advance in your current career.
Our students work
with the Best
Related Video Courses
View MoreAnnual Membership
Become a valued member of Tutorials Point and enjoy unlimited access to our vast library of top-rated Video Courses
Subscribe nowOnline Certifications
Master prominent technologies at full length and become a valued certified professional.
Explore Now