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Cloud Software (SaaS) Negotiations

person icon Sergii Dovgalenko

4.1

Cloud Software (SaaS) Negotiations

Useful tips and exercises for SaaS buying

updated on icon Updated on Apr, 2024

language icon Language - English

person icon Sergii Dovgalenko

category icon Procurement,SaaS

Lectures -17

Duration -1.5 hours

4.1

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Course Description

Software as a Service (SaaS) procurement refers to acquiring cloud-based software applications on a subscription basis rather than through traditional software licensing models. 

One of the critical specifics of SaaS is its flexibility. Businesses can select from software solutions tailored to their specific needs without physical ownership constraints of long-term capital commitments. 

Just as SaaS is flexible, so should the act of its buying. We no longer buy physical objects but unique services that require a custom approach, even upon contract signature and renewal with the same vendor. 

Moreover, SaaS procurement often involves a pay-as-you-go pricing structure, providing cost predictability and easy scale-up and down of the license mix. 

Despite its advantages, SaaS procurement is complex. There are no boilerplate sourcing scenarios, security and compliance considerations are vital, many customers pay for underused or idle licenses, and scale-down is challenging.

Nevertheless, SaaS is a new reality - no more physical objects or perpetual licenses; it's all about professionalism in pricing, contracts, compliance, and many more.

This course will explain the notion of SaaS, highlight related negotiation specifics, and blend the theoretical material with helpful practical exercises. 

Goals

What will you learn in this course:

  • By the end of this training, attendees will emerge equipped with the skills and expertise necessary to navigate the complexities of SaaS procurement confidently.
  • They will be empowered to make strategic decisions, mitigate risks, and drive impactful changes, optimizing SaaS solutions for sustainable growth and competitive advantage of their businesses.

Prerequisites

What are the prerequisites for this course?

  • Basic understanding of cloud computing services.
  • Any experience in SaaS negotiations to recognize familiar situations and issues.
  • Willingness and capability to learn.
Cloud Software (SaaS) Negotiations

Curriculum

Check out the detailed breakdown of what’s inside the course

Setting the Scene for SaaS
12 Lectures
  • play icon Course intro. 01:50 01:50
  • play icon Specifics of SaaS negotiations 06:38 06:38
  • play icon Information asymmetry between a buyer and a seller in SaaS negotiations. 03:31 03:31
  • play icon TCV, ACV, and NPV 08:27 08:27
  • play icon Buyclasses from the Buygrid Framework theory 06:27 06:27
  • play icon NIST Cloud Computing Model 04:09 04:09
  • play icon Cloud Services 03:47 03:47
  • play icon Software License Units of Measure (Usage Metrics) 05:31 05:31
  • play icon Workday Order Example 03:55 03:55
  • play icon Product vs. Service 02:59 02:59
  • play icon Software Maintenance and Support. 04:50 04:50
  • play icon ITAM Framework 07:34 07:34
SaaS Negotiation Aspects
5 Lectures
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Instructor Details

Sergii Dovgalenko

Sergii Dovgalenko

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