Three Stages of Communication

The most important step to communicate is to prepare in advance and understand what you want to convery. The next step is, when you are speaking, the message you send should be in a confident manner, identifying important points and focused on solutions.

Finally, the entire communication should provide space for interaction and debate. This should be done as others can have the opportunity to respond and clarify what you are telling them. This is very important as people will have many questions to ask and get clarified on various issues and topics of the discussion.

Before Communicating

• Prepare the final message and arguments in a proper manner.
• Get complete knowledge of the message to be delivered.
• Understand all implications of the message.

Delivering the Message

• Apply positive body language with energy to deliver content.
• Use facts and well-rounded arguments, not opinions.
• Keep the content concise and specific.
• The talk should be resolution oriented.
• Use persuasive arguments.

Responding to the Recipient

• Be open to the recipients’ point of view.
• Listen to the response with enthusiasm.
• Be prepared to clarify and be clarified.
• Defend your message assertively.
• Be collaborative in approach.