Introduction An agent who ever worked in a call centre environment knows how critical it has become when the customers call at the same time. The Customer Service Executive has a huge responsibility to support all the costumes and provide priority to critical cases. He is always surrounded by doubts like: what if there are more agents available, which customer to prioritise first?. This project can be solved by a contact centre solution called “ACD System”. Let's look at what ACD does and how it helps improve customer engagement. What is ACD “ACD” stands for “Automatic Call Distributor” also ... Read More

Introduction A type of missile defence system called an Anti-ballistic missile (ABM) is intended to intercept and destroy approaching ballistic missiles. While ABMs are thought to have substantial consequences for both national security and international affairs, their development and deployment have been a source of strategic intrigue and debate for decades. Incoming missiles are detected, tracked, and destroyed by ABMs while they are in mid flight or at the end of their trajectory by means of sophisticated equipment including radars, sensors, and interceptors. ABMs are designed to defend against attacks using ballistic missiles, regardless of whether they are conventional, ... Read More

Introduction The Arab Bank for Economic Development in Africa (BADEA) is an intergovernmental financial agency founded in 1974 by Arab League member nations to support African economic growth. The Bank, which has its main office in Khartoum, Sudan, focuses on offering financing and technical support for African nations' economic and social advancement. BADEA has been a crucial partner in the execution of African Development Bank (AfDB) projects and has played a crucial role in facilitating access to funding for Africa's development projects. What is BADEA in full? The Arab Bank for Economic Development in Africa is the full name of ... Read More

Introduction The American Automobile Labelling Act, also known as the "Monroney Act, " is a federal law that was enacted in 1992 to protect car buyers by ensuring they have access to important information about a vehicle before making a purchase. This law requires all new cars to display a window sticker, known as the Monroney sticker, that provides details such as the suggested retail price, fuel economy, safety ratings, environmental impact, and crash test results. The Monroney sticker is a crucial tool for consumers to make informed decisions about their car purchases, and it continues to be used ... Read More

Introduction According to data, India is one of the greatest aviation markets in the world which is growing day by day. It is estimated that 69% of air travel in South Asia is mainly conducted by India. By 2023, India's airports should be able to conduct 1 billion trips for passengers every year. The Ministry of Civil Aviation of India plays an important role in formulating policies for national aviation policies. In this article we will discuss, one of the important organisation under the Ministry which is the Airport Authority of India (AAI) About AAI The National Airports ... Read More

Introduction The history of athletics in India dates back to pre-independence. The Summer Olympics of 1900 saw the first participation of India where an anglo Indian named Norman Pitchard won silver medal. This was the beginning of India’s entry into international championships which was followed by many virtuous and proud events. Through this article we will discuss the foundation and activities of the Athletics Federation of India whose foundation in 1946 created enormous opportunities for various athletics talents in the country. About AFI The Athletics Federation of India is the top organisation for management of athletics in India. There ... Read More

Introduction AACS works by encrypting the content on the disc using a combination of symmetric and asymmetric key cryptography. The system also employs digital signatures and a key revocation system to protect against unauthorized copying and distribution. AACS was created by a group of companies known as the AACS Licensing Authority (AACS LA), which includes major players in the entertainment industry, such as Sony, Disney, and Warner Bros. The AACS LA manages the licensing and enforcement of AACS technology and works to protect the intellectual property of content creators. What is AACS in security? AACS is a security technology used ... Read More

Introduction One of the main aims of AACI is to excel in the aviation sector. With this aim the Airports Council International (ACI) represents the interests of all the airports in the world. They have collaborations with international organisations like ICAO, governments, professionals, and many regional members of ACI. Through these collaborations they ensure policy making, creation of initiatives, and adoption of best practices to raise the standards of airports in different parts of the world. About AACI ACI is responsible for advancing the common interests of airports who are under the ACI. It is also responsible for ... Read More

What is an AAC file ? An AAC file is a digital audio file that uses the Advanced Audio Coding (AAC) format for encoding and compressing audio data. AAC is a popular audio format that provides high-quality audio while using less storage space than other formats such as MP3. AAC files can be played on a wide range of devices, including computers, smartphones, tablets, and dedicated music players. They are commonly used for digital music downloads, online music streaming, and digital broadcasting. To create AAC files, you can use a variety of software tools, including audio editing software, ... Read More

Introduction The Asian Amateur Athletics Association currently known as the Asian Athletics Association is a body that looks after the athletics sports of the Asian region. This organisation aims to ensure that no country or individual is prevented from competing in international athletic competitions or in Asia due to their social, religious, or political backgrounds and issues. It also tries to maintain friendly and trustworthy cooperation among other national or international governing bodies of athletics. In addition to this, it establishes rules that govern Asian championships and work towards the recognition of Asian records and standpoint. History of ... Read More