Supply Chain Management Course

Supply Chain Management Course is designed for anyone who wants to learn about supply chain management (SCM), including entrepreneurs, students, and freshers in companies related to manufacturing, e-commerce, and IT services.

Supply Chain Management Course Overview

Supply chain management is the process of planning, coordinating, and executing the flow of goods and services from raw materials to the finished product to the customer. It's a complex and ever-evolving field, but it's essential for any business that wants to be successful. 

In this course, you'll learn about the Lambert model of SCM, as well as popular demand management techniques such as JIT and Lean. You'll also gain a deep understanding of operations management, from the feasibility stage to order fulfillment. This course will cover all aspects of SCM, including:

• Customer relationship management (CRM)

• Demand management

• Product development and feasibility

• Supplier management

• Manufacturing management

• Order fulfillment

• Customer service management

• Returns management

• Roles and responsibilities

• Skill development

• Complaint management

• Continual improvement

• KPI management

• Lessons learned management

This course covers a wide range of topics in SCM, including:

• The Lambert model of SCM

• Demand management techniques such as JIT and Lean

• Operations management from the feasibility stage to order fulfillment

• Customer relationship management (CRM)

• Supplier management

• Manufacturing management

• Order fulfillment

• Customer service management

• Returns management

• Roles and responsibilities in SCM

• Skill development for SCM professionals

• Complaint management

• Continual improvement in SCM

• Key performance indicators (KPIs) in SCM

• Lessons Learned Management in SCM