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Supply Chain Management Course

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Supply Chain Management Course

Learn the Fundamentals of Supply Chain Management

updated on icon Updated on Jul, 2024

language icon Language - English

person icon Tutorialspoint

English [CC]

category icon Business,Operations,Supply Chain

Lectures -16

Duration -1 hours



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Course Description

Supply Chain Management Course is designed for anyone who wants to learn about supply chain management (SCM), including entrepreneurs, students, and freshers in companies related to manufacturing, e-commerce, and IT services.

Supply Chain Management Course Overview

Supply chain management is the process of planning, coordinating, and executing the flow of goods and services from raw materials to the finished product to the customer. It's a complex and ever-evolving field, but it's essential for any business that wants to be successful. 

In this course, you'll learn about the Lambert model of SCM, as well as popular demand management techniques such as JIT and Lean. You'll also gain a deep understanding of operations management, from the feasibility stage to order fulfillment. This course will cover all aspects of SCM, including:

  • Customer relationship management (CRM)

  • Demand management

  • Product development and feasibility

  • Supplier management

  • Manufacturing management

  • Order fulfillment

  • Customer service management

  • Returns management

  • Roles and responsibilities

  • Skill development

  • Complaint management

  • Continual improvement

  • KPI management

  • Lessons learned management

This course covers a wide range of topics in SCM, including:

  • The Lambert model of SCM

  • Demand management techniques such as JIT and Lean

  • Operations management from the feasibility stage to order fulfillment

  • Customer relationship management (CRM)

  • Supplier management

  • Manufacturing management

  • Order fulfillment

  • Customer service management

  • Returns management

  • Roles and responsibilities in SCM

  • Skill development for SCM professionals

  • Complaint management

  • Continual improvement in SCM

  • Key performance indicators (KPIs) in SCM

  • Lessons Learned Management in SCM


  • Understand the basic concepts of SCM.

  • Apply SCM principles to real-world scenarios.

  • Develop and implement effective SCM strategies.

  • Troubleshoot and solve SCM problems.


  • There are no prerequisites for this course. However, some basic knowledge of business and economics is helpful.

Supply Chain Management Course


Check out the detailed breakdown of what’s inside the course

Supply Chain Management
15 Lectures
  • play icon Supply Chain Management - Introduction 06:31 06:31
  • play icon Customer Relationship Management 04:46 04:46
  • play icon Demand Management 05:28 05:28
  • play icon Product Development and Feasibility 05:34 05:34
  • play icon Supplier Management 04:41 04:41
  • play icon Manufacturing Management 07:14 07:14
  • play icon Order Fulfillment 04:29 04:29
  • play icon Customer Service Management 04:27 04:27
  • play icon Returns Management 04:52 04:52
  • play icon Roles and Responsibility 03:59 03:59
  • play icon Skill Development 04:07 04:07
  • play icon Complaint Management 04:45 04:45
  • play icon Continual Improvement 04:37 04:37
  • play icon KPI Management 03:24 03:24
  • play icon Lessons Learnt Management 03:12 03:12

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