Soft Skills You Need to Be Successful | Communication Skills

person icon Jyra Galosmo

Soft Skills You Need to Be Successful | Communication Skills

Communication skills | Business communication to gain power, write emails, persuade, get promoted, and negotiate

updated on icon Updated on Sep, 2023

language icon Language - English

person icon Jyra Galosmo

architecture icon Personal Development,Soft Skills


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Course Description

"Soft skills are the hard skills.” (Amy Edmondson, Harvard University professor)

According to People Skills, 80 percent of people who fail at work do so because of a lack of social skills. This is especially true of new hires and millennials who have grown up in the digital world and may not have had an opportunity to learn effective business communication.

Soft Skills is the best communication skills training guide because author Dekker Fraser provides real world experience as an employee moving up through successful businesses using effective business communication. He also gives advice for business managers learned from the best leaders at companies such as Kraft and Baxter. Fraser is a prominent leader in soft skills development, having learned communication skills at top business schools including Northwestern and Columbia, and in many leadership workshops. Your instructor was a VP of Marketing and held numerous prestigious positions at top companies and startups.

In this valuable communication skills workbook, you will learn proven methods that can be effectively applied around the world by both employees and supervisors:

  • The 2 ways coworkers and supervisors evaluate you and how to ensure that they like you and feel comfortable working with you

  • The 5 most important interpersonal skills for the modern office and how to quickly develop your social interaction skills in these vital areas

  • The 3 biggest barriers to effective business communication and proven methods for overcoming those challenges

  • Ways to be likable and listen to others, while still achieving your goals for job promotions and leadership positions

  • Steps to develop effective leadership and collaborative leadership skills for supervisors in order to encourage teamwork and employee collaboration in diverse workplaces

Now, you can learn to feel comfortable and have fun at work, while contributing as a productive member of your team in the workplace, just as your instructor has learned and applied these principles for over a decade of success in the business world.

Learn communication skills...

  • Business communication

  • Communication techniques

  • Winning with communication

  • Email writing


What will you learn in this course:

  • How to gain power and get promoted

  • Communicate effectively with bosses, colleagues, and direct reports

  • Write emails

  • Persuade people to do what you want

  • Talk on the phone and use body language

  • Resolve conflicts and deal with stress and stressful situations

  • Communication skills


What are the prerequisites for this course?

  • Some experience working in an office

Soft Skills You Need to Be Successful | Communication Skills


Check out the detailed breakdown of what’s inside the course

1 Lectures
  • play icon Introduction 01:38 01:38
Getting people to do what you want
7 Lectures
Power - gaining it and understanding it
4 Lectures
3 Lectures
Body language
2 Lectures
Email and phone communications
3 Lectures
Communicating in person
7 Lectures
2 Lectures
Good habits
6 Lectures

Instructor Details

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Jyra Galosmo

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