Soft Skills You Need to Be Successful | Communication Skills
Communication skills | Business communication to gain power, write emails, persuade, get promoted, and negotiate
Updated on Sep, 2023
Language - English
"Soft skills are the hard skills.” (Amy Edmondson, Harvard University professor)
According to People Skills, 80 percent of people who fail at work do so because of a lack of social skills. This is especially true of new hires and millennials who have grown up in the digital world and may not have had an opportunity to learn effective business communication.
Soft Skills is the best communication skills training guide because author Dekker Fraser provides real world experience as an employee moving up through successful businesses using effective business communication. He also gives advice for business managers learned from the best leaders at companies such as Kraft and Baxter. Fraser is a prominent leader in soft skills development, having learned communication skills at top business schools including Northwestern and Columbia, and in many leadership workshops. Your instructor was a VP of Marketing and held numerous prestigious positions at top companies and startups.
In this valuable communication skills workbook, you will learn proven methods that can be effectively applied around the world by both employees and supervisors:
The 2 ways coworkers and supervisors evaluate you and how to ensure that they like you and feel comfortable working with you
The 5 most important interpersonal skills for the modern office and how to quickly develop your social interaction skills in these vital areas
The 3 biggest barriers to effective business communication and proven methods for overcoming those challenges
Ways to be likable and listen to others, while still achieving your goals for job promotions and leadership positions
Steps to develop effective leadership and collaborative leadership skills for supervisors in order to encourage teamwork and employee collaboration in diverse workplaces
Now, you can learn to feel comfortable and have fun at work, while contributing as a productive member of your team in the workplace, just as your instructor has learned and applied these principles for over a decade of success in the business world.
Learn communication skills...
Winning with communication
What will you learn in this course:
How to gain power and get promoted
Communicate effectively with bosses, colleagues, and direct reports
Persuade people to do what you want
Talk on the phone and use body language
Resolve conflicts and deal with stress and stressful situations
What are the prerequisites for this course?
Some experience working in an office
Check out the detailed breakdown of what’s inside the course
- Introduction 01:38 01:38
Getting people to do what you want
Power - gaining it and understanding it
Email and phone communications
Communicating in person
User your certification to make a career change or to advance in your current career. Salaries are among the highest in the world.
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