SAP C4C Online Training

person icon Sumit Agarwal

SAP C4C Online Training

Learn SAP C4C and become a cloud-based CRM expert with this comprehensive video course

updated on icon Updated on Sep, 2023

language icon Language - English

person icon Sumit Agarwal

architecture icon Office Productivity,SAP


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Course Description

SAP C4C Online Training course is a comprehensive introduction to SAP C4C, covering all the essential topics you need to know to get started with the platform.

SAP C4C is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes to manage their customer relationships more effectively. 

This course begins by introducing the basics of CRM, including the different types of CRM systems, the benefits of cloud-based CRM, and the key features of SAP C4C. Next, the course covers the SAP C4C user interface, teaching you how to navigate the system and access the different features.

SAP C4C Online Training Overview

The course delves into the core functionality of SAP C4C, covering topics such as managing customers, leads, opportunities, and cases. You will also learn how to use SAP C4C to generate reports and analytics, so you can track the performance of your CRM activities.

By the end of this course, you will be a confident user of SAP C4C, with the skills you need to manage your customer relationships more effectively. You will also be well-prepared for the SAP C4C certification exam, which is a valuable credential for anyone who wants to work in the CRM field.

Who is this course for?

This course is for anyone who wants to learn SAP C4C. The course is suitable for beginners, experienced CRM users, and anyone who wants to advance their career in CRM.


What will you learn in this course:

  • Learn the fundamentals of SAP C4C and gain hands-on experience

  • Prepare for the SAP C4C certification exam

  • Use SAP C4C to manage your customer relationships.

  • Use the SAP C4C user interface to navigate the system.

  • Create and manage customers, leads, opportunities, and cases.

  • Generate reports and analytics.


What are the prerequisites for this course?

  • Basic computer skills

  • Basic knowledge of SAP terminology

SAP C4C Online Training


Check out the detailed breakdown of what’s inside the course

SAP C4C Introduction
7 Lectures
  • play icon SAP C4C - Overview 06:20 06:20
  • play icon SAP C4C - Architecture 06:40 06:40
  • play icon SAP C4C - User Interface 05:21 05:21
  • play icon SAP C4C - Work Centers 09:40 09:40
  • play icon SAP C4C - Project Implementation 07:48 07:48
  • play icon SAP C4C - Scoping & Questioning 08:21 08:21
  • play icon SAP C4C - Fine Tuning 09:51 09:51
SAP C4C - Organization Structure
4 Lectures
SAP C4C - Reporting
4 Lectures
SAP C4C Data Sources
1 Lectures
SAP C4C Service Level
2 Lectures
SAP C4C - User Management
2 Lectures
SAP C4C - Organizational Work Distribution
1 Lectures
SAP C4C - Social
1 Lectures
SAP C4C - Data Migration
3 Lectures
SAP C4C - Sales
2 Lectures
SAP C4C Integration
3 Lectures

Instructor Details



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Praveen Gutti

ITs Good but all the things are very basic , In detail scenario runs would have been better. Thank you.

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