This tutorial gives an insight about importance of Quality Management in formalizing Vision, mission and Quality objectives of the organization. Risk based thinking and Process approach are explained in detail. Application of Quality management in Leadership, system, process and product are specified. There is an overview about auditing basics, execution of effective management reviews, continual improvement, Quality core tools and problem solving technique.

Audience

One who is interested in setting up his own enterprise, representing Quality department or leadership team, new employee from sectors like Manufacturing and services.