Practical Problem Analysis

person icon Balachandran S

Practical Problem Analysis

Through Case Study

updated on icon Updated on Sep, 2023

language icon Language - English

person icon Balachandran S

architecture icon Business Analysis,Data Analysis,Business,Business Intelligence


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Course Description


This is a short (95 mts), hands-on, practice-oriented, case-based video course. After completing it, you will acquire essential skills to use tools, techniques and ideas for doing great Problem Analysis at work or in business. You will learn to use the unique 5-4-3-2-1 Framework of Problem Analysis. You will learn what data is relevant for a given business problem and where to find it.

For Whom

It will benefit Managers (both present & aspiring) in any functional area, Owners of Businesses & Startups, Business Analysts and Management Consultants – because all of them need to face and solve problems on a daily basis. And of course, also students in business schools.

Unique Learning Method

The Learning Method in this course will be uniquely different. Unlike conventional learning, where you start with theory & concepts, and then go to examples and applications, this course reverses the approach: it derives all the concepts and demonstrates skills, tools and techniques of Problem Analysis, through the characters, events and actions of a case study, that I have written for this course, based on my experiences in analyzing and solving different kinds of business problems, in different industries. Your learning will be deep and memorable because you will identify with the characters, events and actions in the case.

The 5-4-3-2-1 Framework

This course is built around the “5-4-3-2-1” Framework of Problem Analysis. Are you curious to know what it is? Well, it is: 5 Steps, 4 Critical Questions, 3 Skills, Tools & Techniques, 2 Principles of Non-Linear Cause-Effect Analysis, and 1 Pitfall to be avoided in Problem Analysis. I assure you - this course will give you rare insights into real life business Problem Analysis. It will not only show you practically, how to do great Problem Analysis, but also how to construct a roadmap of actions to implement the Solution to the Problem, both for the short and long terms.

Course Structure

It has 21 lectures, 3 Practice Assignments, 4 Quiz and 1 Project. The case is divided into 3 parts, each with a Narration, Assignment and my Analysis and Answers for the Assignment, both in Video and downloadable PDF document formats. The Project also has my Solution attached to it, again in Video and PDF formats. You can ask questions any time, on any lecture, assignment or the project. I will answer within 48 hrs.

About Me

My name is Bala, short for Balachandran. With degrees in Mechanical Engineering and Business Administration, from two of the most prestigious institutions, namely the IIT and IIM, I have over 48 years of work experience, in a variety of industries – both products & services. Of this, I spent 27 years in corporate managerial career in different functional areas. I have held positions of the Country CEO of a USA-based trans-national business group and as Group VP-Corporate & Strategic Planning, in a large, diversified Indian business group. I have lived in Australia for a while and travelled widely in Europe, South-East Asia and of course, USA on business. And spent 21 years in Management Consulting, Mentoring & Training, as well as Teaching in Business Schools, both in person and online.

The Project 

This is designed to test your understanding of the content of this class, based on 3 parts of a business case study, developed by me, for this course. You will be required to provide a short write-up on your short & long term recommendations to the top management of the company fatured in the case study narration and analysis provided by me. You can ask questions to clarify any doubts on the project. I have also provided a Solution, which you can compare with your own. It is in three parts - check out Video Lessons # 19, 20 & 21 and PDF document "PPA-11-Case-TSL(A,B,C)-Project-Solution".

Welcome aboard

COME, JOIN me in this exciting learning journry. Let me show you how to do Great Problem Analysis. ENROLL in the course today. I will meet you inside the Course.


What will you learn in this course:

1. Acquire essential skills to use tools, techniques to do Great Problem Analysis 

2. Appreciate the complex relationships of Causes and Effects


What are the prerequisites for this course?

  • No prerequisites
Practical Problem Analysis


Check out the detailed breakdown of what’s inside the course

Introduction to Practical Problem Analysis
4 Lectures
  • play icon Course Introduction 03:00 03:00
  • play icon What is A Problem? 03:32 03:32
  • play icon The 5-4-3-2-1 Framework 05:44 05:44
  • play icon QUIZ-1
Case : Triumph Sanitaryware Limited (A) - Drop in Sales of Consumer Durable
7 Lectures
Case: TSL (B) - Business Analyst's Dilemma
4 Lectures
Case: TSL (C): Discovery and Solution
6 Lectures
Moving Forward : Project
4 Lectures
Course Recap & Wrap-up
1 Lectures

Instructor Details

Balachandran S

Balachandran S

Passionate about teaching Business Management through Cases.


Degrees in Mechanical Engineering (IIT Madras) & Business Admin (IIM Ahmedabad).


Total: 48 Years

- 27 years of corporate career, last as Country CEO of trans-national business group headquartered in USA and Head of Corporate & Strategic Planning in large diversified business group.

- 21 years of teaching in reputed business schools, both in person and online, and management consulting, training & mentoring.


Lived and worked in Australia. Travelled widely on business in Europe, USA and SE Asia.


Business Strategy, Business Analysis, International Business, Sales, Marketing & Distribution, Product Management, Critical thinking, Mentoring and Business Turnaround Management.

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