People skills are the tools you use to communicate and interact effectively with others. Individuals with strong people skills are able to predict behaviour, relate to others, and socialize easily. People skills also are known as soft skills, interpersonal skills, social skills, emotional intelligence, and interpersonal intelligence.
As a people skill, personal effectiveness is all about how you come across to others. Are you able to pitch yourself? Can you communicate clearly? Can you get what you need from others? Someone with strong personal effectiveness typically also makes a memorable first impression and has a confident presence with the people they meet.
The second is your interaction ability. This is how well you predict and decode behaviour. In an interaction, can you empathize with someone? Are you highly perceptive?
Finally, someone with strong people skills is able to intercede easily. This means they are able to lead, influence, and build bridges between people. Are you a connector? A mediator? Oftentimes this can be calming down difficult or toxic people.
This course is going to introduce you to the concept of People Skills required for your success both personally and professionally. You are going to learn the basics concepts along with real-life examples on why people dislike someone and what are the characteristics of someone who is liked by one and all.