Solutions for Google Photos Backup Slow


Google photos backup is very slow and it takes hours, days or even months to upload only several pictures. How to solve it?


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  • Category - Customer Care/Customer Care

  • Submitted By - Helen Green

  • Submitted on - 2018-02-02 08:45:41


Google Photos Backup Slow and Take Days to Upload Only Few Pictures\r\nGoogle Photos gives users a more beautiful experience of pictures storage and management over the past years. While, its local device backup app – Google Photos Backup (also called Desktop Uploader) troubled people by its dead slow speed. It takes hours, days and even months to only upload several pictures or videos to online storage. Of course, hardly have man be patient enough to wait a whole month without seeing any progress of the uploading task. Yet, if there is one who can, surely the Google photos backup desktop app will persist that long or even longer.\r\n\r\nWhy this could happen? Who to solve it? No Google official support man comes out and give an explanation and solution about Google photos backup very slow yet. There are only complains and abreactions by its users about their sufferings overwhelm the Google photos support forum. While doing this, they also talk about the causes they think about according to their own situations and give fixes which they tried and works for themselves.\r\n\r\nGoogle Photos Slow Backup Solutions\r\nThe following are collections of what they have given in the forums, just for reference for those who are still struggling on Google photos not working.\r\n\r\nSolution 1 – Keep Google photos backup running foreground\r\nIn default, desktop uploader will operate in background. This may influence the carrying out and backup speed even the network connection is great. Yet, even if you end all the other tasks, it will still enter into background working environment when you do not touch the screen for a certain period of time and the device enter into sleep mode.\r\n\r\nThus, you should set the computer to never go to sleep mode and keep it work 24/7. Then, it should backup photos normally.\r\n\r\nFor phone, to avoid it from sleeping, you can keep one app (music, video, etc.) working and then open Google photos desktop backup app to carry out uploading task. Please note that you must keep your phone connected to power to avoid battery damage for the tasks will consume much power.\r\n\r\nTip: Keep Background App Refresh turned on.\r\n\r\nSolution 2 - Restart / reinstall / log out and log in again …\r\nRe-backup the photo that gets stuck. Check over the photo list; the ones which still wait to be synced will have an icon on it. While, the one currently being backing up or gets stuck has a little spinning icon. Long press that photo and select backup to trigger it to backup that photo again. This should kick start things and get them all backed up then.\r\n\r\nTry to sign out your account or switch to other account, then, sign in this account again to see whether it restart to upload or not.\r\n\r\nRestart the Google photos backup desktop app. It may solve Google photos backup slow problem.\r\n\r\nRestart your device, computer or cellphone, this may improve photos upload speed.\r\n\r\nReinstall Desktop Uploader app or update it to the very latest version. The newest version actually is a new app called Backup and Sync, which has replaced Google Photos Backup app in late June, 2017. Actually, many people still find Google photos backup stuck happens to Backup and Sync. Then, you may turn to old version of Google Photos Backup app or even turn back to the oldest Picasa.\r\n\r\nSolution 3 – Clear drive database by deleting the user directory\r\nGoogle photos backup slow, for some users, it may be caused by a corrupt database. Therefore, to clear the relative user directory and rebuild the database may solve Google photos backup not working.\r\n\r\n1. Click on the Google Drive icon in the notification area.\r\n\r\n2. Hold the shift key and click on the three dots at the top right of the pop up window.\r\n\r\n3. Click “Enable Diagnostic Mode”\r\n\r\n4. In the pop up window, select “Open the config directory” to bring up an explorer window.\r\n\r\nOpen the Config Directory\r\n5. Go back to click on the Google Drive icon and click the three dots.\r\n\r\n6. Click on “Quite Google Drive” or “Quite Backup and Sync”.\r\n\r\n7. Go back to the explorer window, find “cloud_graph” and delete it.\r\n\r\nCloud Graph\r\n8. Restart Google Drive.\r\n\r\nSolution 4 – Adjust network connection\r\nLarge backups could it be the broadband provider throttling the connection speed down because of the high volume of continuous upload. Thus, keep network connection and better upload photos in a stable and good Wi-Fi environment. For Backup and Sync, you can specify network connection and set bandwidth with no limit.\r\n\r\nBackup and Sync Network Settings\r\nTip: If possible, you can get Google Fiber installed.\r\n\r\nSolution 5 – Upgrade your storage plan / upload in “High quality”\r\nFirst of all, check over whether you have enough room for all the images you are uploading or not.\r\n\r\nTo save storage room, you’d better upload your photos/videos in “High quality” which promise users with an unlimited storage space. You can alter pictures quality in settings.\r\n\r\nBackup and Sync High Quality\r\nTo clear room in your Google Drive, you can convert photos/videos there to “High quality” in Google Photos settings.\r\n\r\nGoogle Photos High Quality\r\nSome people also suspect that the so called “free unlimited storage” for high quality pictures or videos are actually not unlimited. There does is a cap but Google don’t tell its users where it is. It can be certain amount of photos for each user or certain amount of space. Maybe Google limits the amount of pictures you can backup to cloud per month. Anyhow, we don’t know what it actually is. However, what we know is that many users successfully go back to normal sync speed by upgrade their storage plan and paid for extra storage space to Google.\r\n\r\nSolution 6 – Manually control the amount of photos to be uploaded\r\nA user has observed a pattern for Google photos backup. For uploading huge number of pictures, it initially is slow just giving the number of the photos to be uploaded. If you open google photos online, you will see same pictures with little circular loading icon in the corner. Once all the pics are done with this circular spinning icon, then it starts to move the actual photos and you will see the blue progress bar moving and numbers reducing.\r\n\r\nIt is terribly slow because it wastes a lot of CPU cycles to going to folders already back up to determine if any of the photos has been back up. It becomes apparent if you look at the logs. Yet, currently, we can\\\'t find a way to tell the uploader ignoring these folders.\r\n\r\nAccording to this pattern, to avoid the unknown long time waiting for its start, we can manually control the amount of photos uploading each time by only put a certain number of pictures in sync folder each time. As for how many should be added into sync folder each time, you should figure it out yourself for it is different for different people.\r\n\r\nSolution 7 – Switch to other cloud drives\r\nIf you get fed up with Google Drive, you can switch to other cloud storages such as Dropbox, OneDrive, Flicker, etc. If you worry about the data already stored in Google Drive, it is unnecessary. You can directly transfer all your data from Google Drive to other cloud drive easily, without first download from Google Drive to local computer and then upload to other cloud.\r\n\r\nTo transfer directly from one cloud drive to another cloud, you need to rely on a special software such as MultCloud.\r\n\r\nTransfer from Google to Mega

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