Root Cause Analysis using Fishbone Diagram


Fishbone diagram is used to assist teams in categorizing the many potential causes of problems or issues that may exist in Business or even in day to


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  • Submitted By - Snehan

  • Submitted on - 2010-09-07 02:10:18


Dr. Kaoru Ishikawa, a Japanese quality control statistician, invented the Fishbone Diagram. The fishbone diagram is an analysis tool that provides a systematic way of looking at effects and the causes that create or contribute to those effects. The design of the diagram looks much like the skeleton of a fish. Therefore, it is often referred to as the fishbone diagram.

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