Google Auto Backup Delete All Photos from CloudDevice

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Google Auto Backup Delete All Photos from CloudDevice

Sometimes, Google auto backup delete all photos after backup from cloud drive storage or local device causing data loss.

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  • Domain - www.multcloud.com

  • Category - Software Quality/Software Quality

  • Submitted By - Helen Dai

  • Submitted on - 2018-03-06 12:20:50

Description

Google Photos Backup Delete Photos after Backup
Delete All Photos from Google Auto Backup
“I installed Google Drive yesterday. Today it stated sync complete, but had only synced 1GB of ~75GB. When i went into my videos folder, all the folders was empty! All my videos from the last 2 years, the entire life of my daughter, has disappeared. All the memories of her as an infant, gone!!! Please help. I need some way of recovering this. Please!”

“Hey, I wanted to sync a few photos with the backup & sync app, so I pasted them in the GD folder on my computer. Next time I checked the folder, all photos are gone and were not uploaded to the drive either.”

“Since I've updated to macOS 10.13.1 I'm having issues syncing with the app... it doesn't work anymore and the app keeps crashing...”

Google Photos Backup Delete from Device
“This is unreal I can't believe this has happened. I had two books I've been writing and more thousands of dollars invested in research data, gone in a flash. I can't find my docs and photos anywhere; I am devastated. What's worse is this feeling of not being able to be compensated by even having a chance to complain, talk about taking it in but from big brother. I used google because I thought it was a safe bet, huh! WHAT HAVE YOU GOT TO SAY FOR YOURSELF GOOGLE?”

“Google has a support service BUT you have to take a video of every step of the problem before sending them with a complete description of every misfunction. Haha, big joke, huh?”

“I used the free up space feature, as was recommended by Google, and now hundreds of photos are missing, not only from my phone but from my Google Photos and shared albums.”

How to Restore Google Auto Backup Photos Delete?
Solution 1 - Restore from Google Photos Trash
It is possible that you had moved some photos around or deselected them after starting backup. Then, these pictures are moved to trash. As long as you haven’t deleted them from trash, you can recovery them there.

Restore photos from Google Photos Trash

1. Open photos.google.com/trash on a webpage.
2. Move your cursor over the picture, click on the hook on the upper left of the picture and click Restore icon (a curved arrow) on the top right. Then, that photo or video will be restored to your Google Photos library and added back into any albums it was in.

Restore from Photos Trash

Tip: If you are not able to restore from the Google Photos Trash, it may due to:

Photos were moved to trash more than 60 days ago.
Photos were moved to trash and then the trash was emptied.
Photos were moved to trash and permanently deleted from trash.
Solution 2 – Can’t Find in Google Photos
Recently added photos

Go to https://photos.google.com/search/_tra_ on a computer to see your most recently added photos.

Photos with wrong timestamp

The timestamp and date of the photo might be incorrect. Try to search for a person, place, or thing in the photo in Google Photos.

Photos on Google Photos search page

If you search for photos and see no results, try these suggestions:
1. Search with a different term.
2. Search again in 3—5 days. It requires some time for photos to be searchable.
3. Make sure "back up & sync" is on. Only photos that are backed up to your Google Account can be searched.

Photos uploaded from Google Drive

1. Go to photos.google.com/settings.
2. Turn on the Google Drive option.

Enbale Google Drive in Google Photos

Photos uploaded from Google+

Check them in the album archive.

Downloaded photos, screenshots, or photos saved by other apps

Photos and videos saved from an app, like WhatsApp or Instagram, are saved in folders.

1. Go to the Google Photos app on your phone.
2. Tap Menu (three dashes) at the top left.
3. Tap “Device Folders”.
4. To back up a folder, tap the cloud icon next to the folder title.

Photos still be processing

Your photos and videos might still be in the process of backing up.

1. Go the Google Photos app on your phone.
2. Find “Assistant” and tap it.
3. If you see:

"Backing up photos": Your photos are being uploaded and should be available soon.
"Waiting for connection" or "Waiting for Wi-Fi": Change your settings or connect to a Wi-Fi or mobile network. Tap the card to change your settings.
"Back up & sync is off": Tap the card to go to your backup settings, then turn on Backup & Sync.
"A photo or video was skipped": A photo or video on your mobile device doesn't meet Google’s upload requirements: Photos can't exceed 75 MB or 100 megapixels; Videos can't exceed 10 GB.
Tips:
1. Try to find the missing photos on Google Photos library. If you see your recent photos, but not old ones, then your photos might still be loading. You are recommend to check again in one or two days. Incase if you might have moved the photos to trash, it won’t automatically be removed from your Blogger, YouTube, Gmail, Google+, etc.
2. If you don't find the photos still, you can look for your photos here, signing in with all your Google accounts if you have more than one:

drive.google.com (under Google Photos)
Other online photo or file storage services you use such as Dropbox, OneDrive or iCloud.
Solution 3 - To Recover Photos in Drive
1. Open the Google Drive.
2. Click “Trash” on the left menu.
3. Right-click the picture you'd like to recover and select “Restore”. Or, just click on the item and click Restore icon (a curved arrow) on the top right.

Restore Photo from Drive Trash

Solution 4 – Can’t Find Photos in Google Drive
If you can't find the photos but you don't think you deleted it, you can try these methods.

Check activity panel

1. Open Google Drive webpage on a computer.
2. Click “My Drive” On the left.
3. At the top right, click Info (a round with “i”).
4. Scroll down and look for your file.

Try an advanced search

1. Go to Google Drive page on a computer, then go to the search bar and click the Down arrow.
2. Use the advanced search options to find your file, like "is:starred".

Someone else created the file

If someone creates a file, they can delete, rename, and restore it. Contact the person and ask him to restore it or share it with you again.

Someone else created the folder

If he deleted the folder, you won't see it in your Drive anymore. To find the files:

Try this advanced search to see a list of files you created that are in deleted folders: https://drive.google.com/drive/u/0/search?q=is:unorganized%20owner:me.
Try this broader advanced search to see a list of all files that are in deleted folders: https://drive.google.com/drive/search?q=is:unorganized.
Tip: To make it easier to find that folder in the future, you can drag it into a folder in "My Drive".

Solution 5 – Recover Photos from Windows Recycle Bin
If you want the local copy of the photo, go to your computer Recycle Bin and restore your lost photos. If you are using a phone, go to Photos app's Recently Deleted album to restore local copies.

Solution 6 - Contact Google (English only)
Talk to a Google Drive expert who might be able to help you find your file. Scroll down to the bottom of this page and click “CONTACT US”.

Notes:
1. If you're using an account through your work, school, or other group, you won't see the button—you'll need to contact your administrator for help.
2. If your Google Account was deleted, you might not be able to recover your files.
3. If you think that someone accessed your Google Drive without your permission, you are recommend taking steps to make your account more secure.
4. Google can help you restore recently deleted files for a limited time if you use Google Drive with a consumer account (and not an account through your work, school, or other group) on the condition that:

You created the file.
You uploaded the file to Google Drive.
You accepted ownership of the file from someone.
Solution 7 – Restore Photos for G Suit Account
If you are a G Suite user and you permanently deleted your photos, you are able to recover them under the help of your Administrator.

If you are an administrator, you can retrieve your users’ permanently deleted photos the entire Team Drive from the Admin console within a date range you specify. You have a limited time from when the pictures were permanently deleted to restore them (items will be permanently deleted after 30 days in the Team Drive trash). After that, the pictures is gone forever.

Tip: After you restore an item in Drive, the user needs to re-share the item for others to have access.

Administrator can

Restore photos for up to 10 users at a time.
Restore data that were permanently deleted within the past 25 days.
Select a date range to restore data that was deleted within that range.
Check a user’s Drive folder to confirm the photos are restored.
Restore photos to a Team Drive, or restore a deleted Team Drive.
Administrator can't

Restore data that was permanently deleted more than 25 days ago.
Restore data from user’s Trash.
Restore user’s Drive data deleted due to that he meets his Drive storage quota.
Restore user data

1. Sign in to your Google Admin console.
2. Go to “Users” on Admin console dashboard.
3. Click the box on the left of each user whose photos you want to restore. You can select up to 10 users at a time.
4. Click More (three dots) on the toolbar and click Restore data.
5. Then, select the date range for the data you want to restore, at most from within the last 25 days.
6. Select the type of data you want to restore: Drive.
7. Finally, click Restore data.

Tip: If you leave the date range fields blank or don’t select a data type, an error message will pop up.

Restore deleted files or Team Drives

1. Sign in to the Google Admin console.
2. On Admin console dashboard, go to “Apps - G Suite - Drive and Docs”.
3. Make sure that Drive is turned on for your organization.
4. Select “Manage Team Drives”.
5. Click “Filter” to select a filter option.
6. To the right of the Team Drive name, click Restore (a curved arrow).

Team Drive with Active status—Files that were permanently deleted will be restored.
Team Drives with Deleted status—The whole Team Drive and files will be restored.
7. Select a date range for the data restore.
8. Click Restore data.

Confirm photos are restored

Check the user's Drive folder for restored Drive photos. The Drive photos are restored to the user's Drive folder in the same location as before they were deleted.

Tip: The time for restored pictures showing up depending on the amount you’re restoring.

Solution 8 - Locate Photos in Missing Folder
After you locate your missing folder, it will take some time for Backup and Sync to complete.

If you moved the Google Drive folder to a new place on your computer

1. On your computer, click Backup and Sync icon on taskbar.
2. On the error message, click “Locate”.
3. Select the folder in its new location and click “Open”.
4. Google Drive will reconnect and you can see the missing photos there.

If you renamed your Google Drive folder

1. On your computer, click Backup and Sync icon.
2. On the error message, click “Locate”.
3. Select your renamed version and click “Open”.
4. Google Drive will reconnect and show missing photos.

If you deleted your Google Drive folder

1. On your computer, click Backup and Sync.
2. Click “Error – Google Drive folder is missing”.
3. Click “Disconnect account”.
4. Sign in again. You will be asked to choose a new location for the Google Drive folder.

If you don’t want to sync that folder anymore

1. On your computer, click Backup and Sync.
2. On the error message, click “Stop syncing this directory”.
3. Backup and Sync will re-sync your files.

How to Avoid Google Photos Delete after Backup?
Suggestion 1 - Adjust Backup and Sync Settings
Make sure you haven’t chosen “Remove items everywhere” when you setup your Backup and Sync. If so, the auto backup Google photos delete problem is due to this setting. Then, just change this setting to “Don’t Remove items everywhere” and it will stop delete auto backup photos Google.

Don't Remove Ttems Everywhere

Suggestion 2 – Keep a Backup of Source Photos
If you want to protect local pictures or videos, you can make use of free backup and restore software AOMEI Backupper Standard to keep your source files safe.

File Backup

If you want to backup Google Drive photos, you can rely on an online application - MultCloud to Sync import photos from Google Drive to other cloud services like Dropbox and OneDrive.

Sync Google Photos

Suggestion 3- Upload/Download Photos Manually by Drag and Drop
Suggestion 4- Install the Latest Version of Backup and Sync
Suggestion 5- Restart App/Device or Reconnect Account
Suggestion 6 – Switch to Other Cloud Drives Such as Dropbox, Onedrive and Mega
Suggestion 7 – Switch to Other Apps for Backup and Sync Google Photos
There are other software which can help you backup photos to Google Drive or Google Photos and sync photos from Google cloud to local. One of them is what mentioned above MultCloud. Yes, besides backup files from one cloud drive directly to another, it can also help you with upload and download. Moreover, if you decided to switch from Google Drive to other cloud storage, you can also make use of MultCloud to migrate files already in Google Drive to the drive you are going to use.

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