Google Auto Backup Delete All Photos from CloudDevice


Sometimes, Google auto backup delete all photos after backup from cloud drive storage or local device causing data loss.


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  • Category - Software Quality/Software Quality

  • Submitted By - Helen Dai

  • Submitted on - 2018-03-06 12:20:50


Google Photos Backup Delete Photos after Backup\r\nDelete All Photos from Google Auto Backup\r\n“I installed Google Drive yesterday. Today it stated sync complete, but had only synced 1GB of ~75GB. When i went into my videos folder, all the folders was empty! All my videos from the last 2 years, the entire life of my daughter, has disappeared. All the memories of her as an infant, gone!!! Please help. I need some way of recovering this. Please!”\r\n\r\n“Hey, I wanted to sync a few photos with the backup & sync app, so I pasted them in the GD folder on my computer. Next time I checked the folder, all photos are gone and were not uploaded to the drive either.”\r\n\r\n“Since I\\\'ve updated to macOS 10.13.1 I\\\'m having issues syncing with the app... it doesn\\\'t work anymore and the app keeps crashing...”\r\n\r\nGoogle Photos Backup Delete from Device\r\n“This is unreal I can\\\'t believe this has happened. I had two books I\\\'ve been writing and more thousands of dollars invested in research data, gone in a flash. I can\\\'t find my docs and photos anywhere; I am devastated. What\\\'s worse is this feeling of not being able to be compensated by even having a chance to complain, talk about taking it in but from big brother. I used google because I thought it was a safe bet, huh! WHAT HAVE YOU GOT TO SAY FOR YOURSELF GOOGLE?”\r\n\r\n“Google has a support service BUT you have to take a video of every step of the problem before sending them with a complete description of every misfunction. Haha, big joke, huh?”\r\n\r\n“I used the free up space feature, as was recommended by Google, and now hundreds of photos are missing, not only from my phone but from my Google Photos and shared albums.”\r\n\r\nHow to Restore Google Auto Backup Photos Delete?\r\nSolution 1 - Restore from Google Photos Trash\r\nIt is possible that you had moved some photos around or deselected them after starting backup. Then, these pictures are moved to trash. As long as you haven’t deleted them from trash, you can recovery them there.\r\n\r\nRestore photos from Google Photos Trash\r\n\r\n1. Open on a webpage.\r\n2. Move your cursor over the picture, click on the hook on the upper left of the picture and click Restore icon (a curved arrow) on the top right. Then, that photo or video will be restored to your Google Photos library and added back into any albums it was in.\r\n\r\nRestore from Photos Trash\r\n\r\nTip: If you are not able to restore from the Google Photos Trash, it may due to:\r\n\r\nPhotos were moved to trash more than 60 days ago.\r\nPhotos were moved to trash and then the trash was emptied.\r\nPhotos were moved to trash and permanently deleted from trash.\r\nSolution 2 – Can’t Find in Google Photos\r\nRecently added photos\r\n\r\nGo to on a computer to see your most recently added photos.\r\n\r\nPhotos with wrong timestamp\r\n\r\nThe timestamp and date of the photo might be incorrect. Try to search for a person, place, or thing in the photo in Google Photos.\r\n\r\nPhotos on Google Photos search page\r\n\r\nIf you search for photos and see no results, try these suggestions:\r\n1. Search with a different term.\r\n2. Search again in 3—5 days. It requires some time for photos to be searchable.\r\n3. Make sure "back up & sync" is on. Only photos that are backed up to your Google Account can be searched.\r\n\r\nPhotos uploaded from Google Drive\r\n\r\n1. Go to\r\n2. Turn on the Google Drive option.\r\n\r\nEnbale Google Drive in Google Photos\r\n\r\nPhotos uploaded from Google+\r\n\r\nCheck them in the album archive.\r\n\r\nDownloaded photos, screenshots, or photos saved by other apps\r\n\r\nPhotos and videos saved from an app, like WhatsApp or Instagram, are saved in folders.\r\n\r\n1. Go to the Google Photos app on your phone.\r\n2. Tap Menu (three dashes) at the top left.\r\n3. Tap “Device Folders”.\r\n4. To back up a folder, tap the cloud icon next to the folder title.\r\n\r\nPhotos still be processing\r\n\r\nYour photos and videos might still be in the process of backing up.\r\n\r\n1. Go the Google Photos app on your phone.\r\n2. Find “Assistant” and tap it.\r\n3. If you see:\r\n\r\n"Backing up photos": Your photos are being uploaded and should be available soon.\r\n"Waiting for connection" or "Waiting for Wi-Fi": Change your settings or connect to a Wi-Fi or mobile network. Tap the card to change your settings.\r\n"Back up & sync is off": Tap the card to go to your backup settings, then turn on Backup & Sync.\r\n"A photo or video was skipped": A photo or video on your mobile device doesn\\\'t meet Google’s upload requirements: Photos can\\\'t exceed 75 MB or 100 megapixels; Videos can\\\'t exceed 10 GB.\r\nTips: \r\n1. Try to find the missing photos on Google Photos library. If you see your recent photos, but not old ones, then your photos might still be loading. You are recommend to check again in one or two days. Incase if you might have moved the photos to trash, it won’t automatically be removed from your Blogger, YouTube, Gmail, Google+, etc. \r\n2. If you don\\\'t find the photos still, you can look for your photos here, signing in with all your Google accounts if you have more than one:\r\n\r\ (under Google Photos)\r\nOther online photo or file storage services you use such as Dropbox, OneDrive or iCloud.\r\nSolution 3 - To Recover Photos in Drive\r\n1. Open the Google Drive. \r\n2. Click “Trash” on the left menu.\r\n3. Right-click the picture you\\\'d like to recover and select “Restore”. Or, just click on the item and click Restore icon (a curved arrow) on the top right.\r\n\r\nRestore Photo from Drive Trash\r\n\r\nSolution 4 – Can’t Find Photos in Google Drive\r\nIf you can\\\'t find the photos but you don\\\'t think you deleted it, you can try these methods.\r\n\r\nCheck activity panel\r\n\r\n1. Open Google Drive webpage on a computer. \r\n2. Click “My Drive” On the left. \r\n3. At the top right, click Info (a round with “i”). \r\n4. Scroll down and look for your file.\r\n\r\nTry an advanced search\r\n\r\n1. Go to Google Drive page on a computer, then go to the search bar and click the Down arrow.\r\n2. Use the advanced search options to find your file, like "is:starred".\r\n\r\nSomeone else created the file\r\n\r\nIf someone creates a file, they can delete, rename, and restore it. Contact the person and ask him to restore it or share it with you again.\r\n\r\nSomeone else created the folder\r\n\r\nIf he deleted the folder, you won\\\'t see it in your Drive anymore. To find the files:\r\n\r\nTry this advanced search to see a list of files you created that are in deleted folders:\r\nTry this broader advanced search to see a list of all files that are in deleted folders:\r\nTip: To make it easier to find that folder in the future, you can drag it into a folder in "My Drive".\r\n\r\nSolution 5 – Recover Photos from Windows Recycle Bin\r\nIf you want the local copy of the photo, go to your computer Recycle Bin and restore your lost photos. If you are using a phone, go to Photos app\\\'s Recently Deleted album to restore local copies.\r\n\r\nSolution 6 - Contact Google (English only)\r\nTalk to a Google Drive expert who might be able to help you find your file. Scroll down to the bottom of this page and click “CONTACT US”.\r\n\r\nNotes:\r\n1. If you\\\'re using an account through your work, school, or other group, you won\\\'t see the button—you\\\'ll need to contact your administrator for help.\r\n2. If your Google Account was deleted, you might not be able to recover your files.\r\n3. If you think that someone accessed your Google Drive without your permission, you are recommend taking steps to make your account more secure.\r\n4. Google can help you restore recently deleted files for a limited time if you use Google Drive with a consumer account (and not an account through your work, school, or other group) on the condition that:\r\n\r\nYou created the file.\r\nYou uploaded the file to Google Drive.\r\nYou accepted ownership of the file from someone.\r\nSolution 7 – Restore Photos for G Suit Account\r\nIf you are a G Suite user and you permanently deleted your photos, you are able to recover them under the help of your Administrator.\r\n\r\nIf you are an administrator, you can retrieve your users’ permanently deleted photos the entire Team Drive from the Admin console within a date range you specify. You have a limited time from when the pictures were permanently deleted to restore them (items will be permanently deleted after 30 days in the Team Drive trash). After that, the pictures is gone forever.\r\n\r\nTip: After you restore an item in Drive, the user needs to re-share the item for others to have access.\r\n\r\nAdministrator can\r\n\r\nRestore photos for up to 10 users at a time.\r\nRestore data that were permanently deleted within the past 25 days.\r\nSelect a date range to restore data that was deleted within that range.\r\nCheck a user’s Drive folder to confirm the photos are restored.\r\nRestore photos to a Team Drive, or restore a deleted Team Drive.\r\nAdministrator can\\\'t\r\n\r\nRestore data that was permanently deleted more than 25 days ago.\r\nRestore data from user’s Trash.\r\nRestore user’s Drive data deleted due to that he meets his Drive storage quota.\r\nRestore user data\r\n\r\n1. Sign in to your Google Admin console.\r\n2. Go to “Users” on Admin console dashboard.\r\n3. Click the box on the left of each user whose photos you want to restore. You can select up to 10 users at a time. \r\n4. Click More (three dots) on the toolbar and click Restore data.\r\n5. Then, select the date range for the data you want to restore, at most from within the last 25 days.\r\n6. Select the type of data you want to restore: Drive. \r\n7. Finally, click Restore data.\r\n\r\nTip: If you leave the date range fields blank or don’t select a data type, an error message will pop up.\r\n\r\nRestore deleted files or Team Drives\r\n\r\n1. Sign in to the Google Admin console.\r\n2. On Admin console dashboard, go to “Apps - G Suite - Drive and Docs”.\r\n3. Make sure that Drive is turned on for your organization.\r\n4. Select “Manage Team Drives”.\r\n5. Click “Filter” to select a filter option.\r\n6. To the right of the Team Drive name, click Restore (a curved arrow).\r\n\r\nTeam Drive with Active status—Files that were permanently deleted will be restored.\r\nTeam Drives with Deleted status—The whole Team Drive and files will be restored.\r\n7. Select a date range for the data restore.\r\n8. Click Restore data.\r\n\r\nConfirm photos are restored\r\n\r\nCheck the user\\\'s Drive folder for restored Drive photos. The Drive photos are restored to the user\\\'s Drive folder in the same location as before they were deleted.\r\n\r\nTip: The time for restored pictures showing up depending on the amount you’re restoring.\r\n\r\nSolution 8 - Locate Photos in Missing Folder\r\nAfter you locate your missing folder, it will take some time for Backup and Sync to complete.\r\n\r\nIf you moved the Google Drive folder to a new place on your computer\r\n\r\n1. On your computer, click Backup and Sync icon on taskbar.\r\n2. On the error message, click “Locate”.\r\n3. Select the folder in its new location and click “Open”.\r\n4. Google Drive will reconnect and you can see the missing photos there.\r\n\r\nIf you renamed your Google Drive folder\r\n\r\n1. On your computer, click Backup and Sync icon.\r\n2. On the error message, click “Locate”.\r\n3. Select your renamed version and click “Open”.\r\n4. Google Drive will reconnect and show missing photos.\r\n\r\nIf you deleted your Google Drive folder\r\n\r\n1. On your computer, click Backup and Sync. \r\n2. Click “Error – Google Drive folder is missing”.\r\n3. Click “Disconnect account”.\r\n4. Sign in again. You will be asked to choose a new location for the Google Drive folder.\r\n\r\nIf you don’t want to sync that folder anymore\r\n\r\n1. On your computer, click Backup and Sync.\r\n2. On the error message, click “Stop syncing this directory”.\r\n3. Backup and Sync will re-sync your files.\r\n\r\nHow to Avoid Google Photos Delete after Backup?\r\nSuggestion 1 - Adjust Backup and Sync Settings\r\nMake sure you haven’t chosen “Remove items everywhere” when you setup your Backup and Sync. If so, the auto backup Google photos delete problem is due to this setting. Then, just change this setting to “Don’t Remove items everywhere” and it will stop delete auto backup photos Google.\r\n\r\nDon\\\'t Remove Ttems Everywhere\r\n\r\nSuggestion 2 – Keep a Backup of Source Photos\r\nIf you want to protect local pictures or videos, you can make use of free backup and restore software AOMEI Backupper Standard to keep your source files safe.\r\n\r\nFile Backup\r\n\r\nIf you want to backup Google Drive photos, you can rely on an online application - MultCloud to Sync import photos from Google Drive to other cloud services like Dropbox and OneDrive.\r\n\r\nSync Google Photos\r\n\r\nSuggestion 3- Upload/Download Photos Manually by Drag and Drop\r\nSuggestion 4- Install the Latest Version of Backup and Sync\r\nSuggestion 5- Restart App/Device or Reconnect Account\r\nSuggestion 6 – Switch to Other Cloud Drives Such as Dropbox, Onedrive and Mega\r\nSuggestion 7 – Switch to Other Apps for Backup and Sync Google Photos\r\nThere are other software which can help you backup photos to Google Drive or Google Photos and sync photos from Google cloud to local. One of them is what mentioned above MultCloud. Yes, besides backup files from one cloud drive directly to another, it can also help you with upload and download. Moreover, if you decided to switch from Google Drive to other cloud storage, you can also make use of MultCloud to migrate files already in Google Drive to the drive you are going to use.

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