Effective Interviewing Skills

person icon Anna Thompson

Effective Interviewing Skills

How to Get the Best Results from Your Interviewing Efforts

updated on icon Updated on Sep, 2023

language icon Language - English

person icon Anna Thompson

architecture icon Business,Communication,Interviewing Skills


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Course Description

Interviews are an important means of gathering information, establishing facts and being well prepared to make informed decisions. The course is in four parts. The first explores the common elements – that is, the principles of good practice that apply to any form of interviewing.

The second focuses on recruitment interviewing and the challenges of making sure the best candidate for the job is chosen. The third examines investigative interviewing (for example, in relation to complaints, disciplinary matters, grievances and so on), giving you the opportunity to reflect on what is involved. The fourth is concerned with therapeutic interviewing, by which is meant any form of interviewing that is geared towards providing support and assistance (in health and care settings, for example).

Dr Neil Thompson is an expert in human relations and wellbeing with many years’ experience of training people in communication skills, including interviewing. In this course he draws on that experience and expertise to provide a solid foundation of understanding that should enable you to develop your knowledge, skills and confidence in relation to various forms of interviewing.

If your work involves you in interviewing, then this course will provide you with helpful guidance on how to get the best results.

Who this course is for:

  • This course will be of value to anyone involved in interviewing, whether for recruitment, investigation or support and assistance purposes.


What will you learn in this course:

  • Understand the common elements across all forms of interviewing

  • Learn about the principles of good practice in relation to recruitment, investigative and therapeutic interviewing

  • Be better equipped to interview effectively

  • Be more confident in undertaking interviews


What are the prerequisites for this course?

  • All that you need is a desire to learn more about effective interviewing.

Effective Interviewing Skills


Check out the detailed breakdown of what’s inside the course

Effective Interviewing Skills
6 Lectures
  • play icon Introduction 05:14 05:14
  • play icon Part 1 - The common elements 23:10 23:10
  • play icon Part 2 - Recruitment interviewing 16:45 16:45
  • play icon Part 3 - Investigative interviewing 15:23 15:23
  • play icon Part 4 - Therapeutic interviewing 15:04 15:04
  • play icon Conclusion 08:00 08:00

Instructor Details

Anna Thompson

Anna Thompson

Dr Neil Thompson is a highly experienced tutor and trainer. He is highly respected for his ability to explain complex ideas clearly and effectively. His gentle voice and unhurried approach are widely appreciated by online learners as will as attendees at his conferences and workshops. 

He is an independent writer, educator and adviser based in Wales. He is also a visiting professor at the Open University in the UK.. He is a well-published author with over 200 publications to his name, including over 40 books, several of which are bestsellers. He has been a speaker at conferences in the UK, Ireland, Italy, Spain, Norway, the Netherlands, Greece, the Czech Republic, Turkey, Hong Kong, India, the United States, Canada and Australia. 

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