E-commerce Law: Definition And Meaning


E-commerce is the practice of transacting business electronically as opposed to physically. This covers all internet-based retail activities like ordering products, obtaining services, getting them delivered, facilitating payments, and managing the supply chain and services. Learn about Indian e-commerce laws and regulations. A global paradigm shift in trade has been brought about by e-commerce.

The Indian e-commerce industry has grown at an astonishing rate in recent years, but there are still several significant obstacles to overcome. The increased customer choice and improved convenience in online business transactions, where the vendor or merchant can sell his goods or services directly to the customer and the payment can be made using an electronic funds transfer system through a debit card, credit card, or net banking service, among other methods, are what are driving the rapid popularity and acceptance of e-commerce around the world.

What is the Meaning of E-commerce?

Electronic commerce, also known as e-commerce or e-commerce, is the business of purchasing and reselling goods and services online. E-commerce makes use of a variety of technologies and cutting-edge business systems, including Internet technology, mobile commerce, electronic funds transfers, escrowing services, electronic data interchange, supply chain management, inventory management systems, Internet marketing, and data collection systems. The majority of e-commerce transactions, if not all of them, involve using the Internet at least once.

A group of legal concerns known as "e-commerce law" have an effect on the online retail sector. Like any other sort of business, every kind of e-commerce company is subject to a number of laws and regulations that must be followed in order to avoid legal problems and litigation.

Due to financial limitations, it's more difficult for small and medium-sized e-commerce enterprises to handle legal issues than it is for retail e-commerce giants like Amazon or Walmart and service-based shops like Uber and Lyft. Now let's look at some of the rules that apply to online businesses that e-commerce businesses need to be aware of.

E-Tailing

E-tailing is one of the most popular practices associated with electronic commerce, despite the fact that it can take many different forms. This procedure also referred to as "virtual shops," entails cataloging goods for sale online. Some e-commerce websites go one step further and combine multiple smaller stores into a single system, similar to a "virtual mall," probably most famously Amazon.com.

Types of E-commerce

E-commerce is divided into three primary categories: business-to-business (represented by websites like Shopify), business-to-consumer (represented by websites like Amazon), and consumer-to-consumer (represented by websites such as eBay).

Business to Business

Business-to-business, or b2b, refers to the practise of selling online at wholesale prices between businesses.

Business to Consumer

Today, a lot of e-commerce is business-to-consumer (b2c), as it's simple for companies to target particular individuals online. Companies are now able to sell their goods online, allowing customers to do so while relaxing in the privacy of their own homes and saving them valuable time.

Consumer to Consumer

E-commerce of the consumer-to-consumer (C2C) variety includes any electronic exchanges of goods and services between customers. Typically, a third party offers the online platform where the transactions are carried out, which is how these transactions are carried out in the majority of cases.

Advantages of E-commerce

Major advantages are −

  • The capacity of e-commerce to access a global market without necessarily requiring a significant financial investment is its main benefit. The absence of territorial restrictions on this style of trade enables consumers to make decisions on a global scale, get the necessary data, and evaluate offers from all potential providers, regardless of where they are located.

  • E-commerce reduces, sometimes even eliminates, the length of the product distribution chain by enabling direct communication with the customer. By doing this, a direct line of communication is established between the manufacturer or service provider and the end user, enabling them to supply goods and services that are tailored to the specific needs of the target market. E-commerce makes it possible for suppliers to be nearer to their customers, which boosts productivity and competitiveness for businesses.

  • As a result, consumers benefit from better service, closer proximity, and more effective pre-and post-sales support. With the advent of these new electronic commerce channels, consumers now have access to virtual stores that are open around the clock. Expense savings is yet another significant benefit typically associated with electronic trade. The likelihood of a certain business process succeeding increases with how easy it is, which naturally lowers transaction costs and, consequently, customer pricing.

Disadvantages of E-commerce

The following are the primary disadvantage of e-commerce

  • An excessive reliance on information and communication technologies (ICT);

  • Lack of national and international legislation that appropriately governs the emerging e-commerce operations;

  • Because clients cannot touch or feel the products, market culture is against electronic commerce;

  • The erosion of users' privacy, the disappearance of nations' and regions' economic and cultural identities;

  • A lack of security when conducting online business.

Legislation on E-commerce in India

It includes −

Information Technology Act, 2000

The Information Technology (IT) Act 2000 was the first e-commerce law ever passed by the Government of India. It was a law passed to put the 1996 UNCITRAL Model Law on Electronic Trade into force. On January 30, 1997, the General Assembly of the United Nations passed a resolution endorsing the Model Law on Electronic Commerce for consideration as a Model Law by the Member States when they enact or revise their laws, in recognition of the requirement for uniformity of the law governing alternatives to paper-based methods of communication and information storage.

The primary objective of the IT Act was to give legal recognition to transactions made possible by electronic data exchange and other forms of electronic communication, sometimes known as electronic commerce (e-commerce). E-commerce and e-governance are made easier in the nation thanks to the IT Act 2000. It contains rules for attribution of the electronic record, mode and manner of acknowledgment, and determining the time and location of dispatch and receipt of electronic records.

It also contains provisions for the legal recognition of electronic records and digital signatures. The Act also lays forth sentencing guidelines for certain cyber offences and crimes as well as a regulatory structure. Notably, the Act centres on the certification authority because the majority of its provisions deal with the regulation of certification authorities, such as the appointment of a controller of CAs, the granting of licences to CAs, the recognition of foreign CAs, and the obligations of subscribers to digital signature certificates.

Conclusion

In order to reinforce the legal framework that is essential to the development of e-commerce in India, there is a pressing need for dynamic and effective regulatory systems. It has long been said that India's lax cyber security regulations and lack of an effective regulatory framework for e-commerce are to blame for the numerous obstacles that both Indians and the e-commerce sector confront in achieving a consumer- and business-friendly e-commerce environment. Other than the IT Act, which governs e-commerce activities and transactions in India, there is no specific law that controls e-commerce in that country.

Frequently Asked Question

Q1. Who regulates e-commerce in India?

Ans. E-commerce in India is regulated by multiple authorities, such as −

  • The Ministry of Consumer Affairs, Food and Public Distribution;

  • The Reserve Bank of India (RBI);

  • The Ministry of Electronics and Information Technology;

  • The Competition Commission of India (CCI);

  • The Department for Promotion of Industry and Internal Trade (DPIIT).

Q2. Who created the e-commerce Act in India?

Ans. The e-commerce sector in India is regulated by different laws and regulations. However, the most important legislative act governing e-commerce in India is the Information Technology (IT) Act, 2000. And, this Act is legislated and passed by the Indian Parliament on 17th May 2000.

Q3. Is e-commerce a valid contract?

Ans. Despite the fact that e-commerce is carried out online, it is still necessary for the transaction to meet all requirements for a binding contract. To establish legal relations, there must be an offer, an acceptance of the offer, consideration, and the intention to do so.

Q4. Who is the father of e-commerce in India?

Ans. In 1999, K. Vaitheeswaran, widely regarded as the "father of e-commerce in India," co-founded Fabmart.com, which was later renamed Indiaplaza.com. In 2001, he co-founded the Fabmall supermarket chain which was eventually acquired by the Aditya Birla Group and re-branded 'More'.

Updated on: 06-Apr-2023

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