Conflict Management Skills

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Conflict Management Skills

Learn to get the best out of conflicts !

updated on icon Updated on Sep, 2023

language icon Language - English

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architecture icon Conflict Management,Soft Skills


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Course Description

Conflict management skills play a very important role in preventing conflicts among individuals and organizations.

How does a conflict arise? 

When individuals strongly oppose each other’s opinions and ideas, the probability of a conflict arises.

A conflict starts when individuals think on different lines and find it very difficult to accept each other’s ideas.

Conflict must be avoided as it destroys peace, lowers productivity as well as demotivates individuals.

All the factors leading to a fight must be explored and efforts must be made to prevent a conflict.

A conflict is not very easy to control; an individual needs certain skills for the same.

Some of the most important skills required to deal with Conflict are:

  • Effective communication Skills
  • Listening Skills
  • Discussion
  • Patience
  • Impartial
  • Never Criticize
  • Positive Attitude


What will you learn in this course:

  • How to manage conflicts ?
  • How to deal with difficult situations in a professional and personal environment ?
  • How to reach a win-win solution in a conflict?


What are the prerequisites for this course?

  • To start this course all you need is the willingness to learn Conflict Management Skills which is going to make you a better professional full of confidence and positivity.
Conflict Management Skills


Check out the detailed breakdown of what’s inside the course

Welcome to the Course !
8 Lectures
  • play icon Introduction to the course ? 01:25 01:25
  • play icon What is conflict ? 04:57 04:57
  • play icon Types of Conflict ? 04:01 04:01
  • play icon How to resolve conflict ? 06:19 06:19
  • play icon What are the levels of conflict resolution ? 02:36 02:36
  • play icon What is the process of Conflict resolution ? 06:24 06:24
  • play icon How can conflict be positive ? 03:31 03:31
  • play icon What is the expert way to resolve a conflict ? 01:50 01:50

Instructor Details

Learn and Earn Academy

Learn and Earn Academy

Learn to Earn and Earn to Learn
I believe in spreading knowledge through sharing of information and expertise which I have gained over the years while working in various sectors of the economy. I have vast working experience in various areas of Management and Leadership and have achieved a level of expertise with regular practice and learning. The designed courses are a result of bringing my learning and experiences to the students at Udemy. I am sure this platform will help me reach out to as many students who want to bring positive change in their lives and society. I have always followed a very simple yet the most powerful Law in the Universe to bring positive change in my life and i.e the "Law of Compounding" which says that every small effort which you put over a period of time will compound and show exponential results in the future.

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