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Business Performance Management
Measuring, Managing and Improving Business Performance Course Information

    • Introduction
      6 Lectures
    • Part:2 - Models of Business Performance Management
      8 Lectures
    • Part 3: Measuring, Managing and Improving Business Performance
      10 Lectures
    • Part 4: The Business Performance Management Exercise
      8 Lectures
  • Description

    Business Performance Management is the approach that an organisation uses to guide its activities towards established goals.

    The organisation’s Mission defines its purpose, and its strategy lays out the plan for achieving those goals. Business Performance Management is about setting the performance measures to gauge progress towards the goals; analysing and presenting performance data; and planning actions necessary to keep the organisation on track towards its goals

    These are the topics covered in this course.

    The course is divided into four parts:

    Part 1: Concepts in Managing Business Performance

    Part 2: Models of Business Performance Management

    Part 3: Measuring, Managing and Improving Business Performance

    Part 4: The Business Performance Management Exercise

    The key topics covered in this course include:

    •    A brief history of Business Performance Management

    •    Principles of Business Performance Management

    •    Models of Business Performance Management

    •    Critical Success Factors and Performance Measures    

    •    From Organisational Measures to Operational Metrics

    •    Analysing Performance Data

    •    Improving Business Performance    

    There are examples, exercises, projects and tests throughout the course to aid your learning

    Thank you for your interest in this course. I hope you enjoy it

    What Will I Get ?

    • The Definition and Function of Business Performance Management
    • The Activities in Business Performance Management
    • A History of Business Performance Management
    • Modern Models of Business Performance Management
    • The Purpose of Management
    • Mission and Strategy
    • Principles of Performance Management
    • Management by Objectives
    • The Performance Pyramid
    • The Balanced Scorecard
    • The Lean Philosophy
    • Benefits Realisation
    • The Problem with Financial Metrics
    • The Three Levels of Performance Measures
    • From Critical Success Factors to Performance Measures
    • Principles for Effective Reporting
    • Managing and improving business performance
    • The Problem Statement, Goal Statement and tools for Root Cause Analysis
    • Key Learning Points

    Requirements

    • There are no course pre-requisites.
Business Performance Management
This Course Includes :

2 hours

32 Lectures

Lifetime Access

30-Days Money Back Guarantee

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