Business Communication Skills

person icon Bizfacility

Business Communication Skills

Effective communication for good working relationships

updated on icon Updated on Nov, 2023

language icon Language - English

person icon Bizfacility

architecture icon Business Communication,Personal Development,Career Development

Lectures -5

Resources -1

Duration -1.5 hours


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Course Description

It is crucial to communicate effectively in negotiations to ensure you achieve your goals. Communication is also important within the business. Effective communication can help to foster a good working relationship between you and your staff, which can in turn improve morale and efficiency.

Business communications the process of sharing information between employees within and outside a company. Effective business communication is how employees and management interact among each other to reach organizational goals and be more aligned with the core company values. Its main purpose is to improve organizational practices, eliminate silos, keep employees informed and reduce errors. Effective business communication is essential for success and growth of every organization. Unlike everyday communications, business communication is always goal oriented.

We communicate with people for the better part of everyday and should have mastered it by now. Yet, everyday miscommunications occur between people. This comprehensive online course will help delegates understand the different methods of communication and how to make the most of them.

Who will this package benefit?

Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators that have recently joined the workplace as well as organisations and individuals who want to improve customer service and build long term customer relationships.

Business professionals that require the skills to make successful presentations will also benefit from this self-study package as well as practitioners who may benefit from learning shortcuts that will enable them to use Microsoft Excel and Word more effectively and efficiently.


What will you learn in this course:

  • What is communication?

  • Understanding communication barriers

  • Para-verbal communication skills

  • Non-verbal communication skills

  • Speaking like a star

  • Listening skills

  • Asking good questions

  • Appreciative enquiry

  • Mastering the art of conversation


What are the prerequisites for this course?

  • There are no course requirements other than the desire to learn.
Business Communication Skills


Check out the detailed breakdown of what’s inside the course

Business Communication Skills Course
5 Lectures
  • play icon Business Communication Skills - Introduction 12:13 12:13
  • play icon Business Communication Skills - Part 2 21:23 21:23
  • play icon Business Communication Skills - Part 3 20:58 20:58
  • play icon Business Communication Skills - Part 4 30:58 30:58
  • play icon Business Communication Skills - Part 5 18:22 18:22

Instructor Details



Financial Training Since 2010

Being from Bizfacility Financial training for over 10 years of providing training to accountants, bookkeepers and various business owners and companies, we also offer self-study courses to provide value adding knowledge, skills and tools through remote training and engagement that enables you to become more financially skilled.

We offer a variety of self- study courses, packages to provide understanding of all aspects of Bookkeeping, Accounting, Financial instruments, Management Accounting and Financial procedures that are essential for the running of a business.

As finance is a universal language, all online courses offered through UDEMY, are useful to anyone in the world as it complies with IFRS (International Framework of Reporting Standards) and does not include any country specific vat or tax content.

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