Six Sigma - Summary
We can summarize the following points:
Six Sigma is a philosophy of quality improvement.
Six Sigma is 3.4 defects in one million opportunities (DPMO).
Components of Six Sigma are Customer, Process, and Employees.
Six Sigma implementation requires the following roles:
- Business Leader
- Black Belt
- Master Black Belt
- Green Belt
The generic cycle of Six Sigma includes the following phases: Define, Measure, Analyze, Improve, and Control.
Six Sigma is dedicated to 'Customer focus'.